Professional Services Consultant Job at eProductivity Software

eProductivity Software Pittsburgh, PA 15222

eProductivity Software (ePS), headquartered in Pittsburgh, PA, is a leading global provider of industry-specific business and production software technology for the packaging and print industries. eProductivity's integrated and automated software offerings and point solutions are designed to enable revenue growth and drive operating and production efficiencies. With several offices worldwide and over thirty-years dedicated to delivering best-in-class technology to the packaging and printing industries, it is our deeply held philosophy that eProductivity Software succeeds when our customers thrive. For more information, visit us at www.epssw.com .


EPS US, LLC’s Pittsburgh, PA, office seeks a Professional Services Consultant. This is a fully remote position and the employee can work from anywhere in the United States. Duties include: (i) implementation, solution design, analysis, documentation, and development as well as diagnosing and resolving software, operating system, network, database, and other issues, at client site and via phone, email and Internet; (ii) configure, develop and deliver Consulting Services around the use of eProductivity Software ERP/MIS for Print Industry– EPS Pace, PrintFlow, Market Direct StoreFront, Pace Scheduling, PrintStream, Auto-Count, Plant Manager, Metrix, Process Shipper, Fiery, Fiery XF, JDF, 3rd Party Pres-press Integration - Kodak Prinergy, Heidelberg Prinect, Agfa Apogee; and (iii) onsite customer end-user training for CRM, RFQ, estimating, production, materials, scheduling, inventory, outsourcing, sales order, shipping, data collection, costing, invoicing, reporting modules and End to End workflow.


This is a fully remote position, and the employee can work from anywhere in the United States.


Must have a bachelor’s degree (or foreign equivalent degree) in Computer Science or a related field plus four (4) years of experience in a related position.


Must also have any experience with or knowledge of: (i) Print Enterprise Resource Planning / Management Information Systems; (ii) computer operating systems and relational databases; (iii) database servers and Client/Server architecture; (iv) custom development of web based software solutions within the printing industry; and (v) identifying customer pain points through research and collaboration with customers as well as providing solution through products for resolution.


Must be able and willing to travel domestically to various unanticipated employer and client locations to provide technical support up to 75%.


Experience can be concurrent.


This is a fully remote position, and the employee can work from anywhere in the United States.


ePS - Empowering Packaging and Print


Equal Opportunity & Disability Accessibility Statement

eProductivity Software is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, age, sex, religion, disability, sexual orientation, marital status, veteran status, gender identity or expression, or any other basis protected by local, state or federal law. This policy applies with regard to all aspects of one’s employment, including hiring, transfer, promotion, compensation, eligibility for benefits and termination. EEO is the Law: http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf

eProductivity Software is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at 650-357-2777 or via email attalentacquisition.mailbox@efi.com. eProductivity Software will make determinations on such requests for accommodation or assistance on a case-by-case basis.

Pay Transparency Nondiscrimination Provision

eProductivity Software will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c).

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)




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