Program Specialist, Knowledge Management Job at Johns Hopkins University
Johns Hopkins University Baltimore, MD 21202
$81,650 a year
The Knowledge SUCCESS (Strengthening Use, Capacity, Collaboration, Exchange, Synthesis, and Sharing) Project is a multi-year $35M award funded by the United States Agency for International Development and managed out of the Office of Population and Reproductive Health's Policy, Evaluation, and Communication Division (PRH/PEC). The project is led by the Johns Hopkins Center for Communication Programs (CCP) in partnership with Amref Health Africa, The Busara Center for Behavioral Economics (Busara), and FHI 360.
If you are interested in a promising career working with a knowledgeable, dedicated, and supportive team, then you should keep reading. Every person who works on this team works to improve the lives of people around the globe. If you prefer facing new challenges each day and working on multiple tasks, then you are a great fit for this role!
The Knowledge SUCCESS Program Specialist is responsible for supporting the project with administrative and programmatic assistance. This position is 70% administrative, and 30% program technical work primarily focused on family planning and reproductive health. The project uses several project management and reporting tools including Air Table, Intranet - HIVE, Zoom Meetings and Webinars, MS Products including OneDrive, Mural, and Google Docs/Sheets/Slides. The role is responsible for all tasks associated with both in-person and virtual meetings, e.g. -calendar appointments and reminders, agendas, note-taking with action items, follow-up on action actions, room and resource reservation, catering, etc. across multiple time-zones. This role also provides detailed administrative support for senior program staff/management. We are seeking a Program Specialist who will provide the day-to-day internal knowledge management communications and it responsible for keeping the systems up to date and useful on a timely basis (weekly in many cases). This role also provides detailed administrative support, including assistance with the JHU procurement process, for senior program staff/management. For the program technical work, s/he may be suited to draft new content; assist and facilitate in virtual learning events; or in-country Share Fairs.
Specific Duties & Responsibilities
Program Technical Work Knowledge Management
Upload materials to CCP's internal knowledge management system. Identify materials on that system that are out-of-date and replace as possible/necessary. Seek out foreign language versions when possible. The Knowledge SUCCESS Project use several content management and project management systems including SharePoint and Basecamp, and synchronization across all platforms is the responsibility of this position. Responsible for all uploads to USAID's DEC platform.
Curate or assist in administering sections of internal knowledge management systems and/or Knowledge SUCCESS including The FP Handbook, and other related items.
Serves as a member of CCP's Internal Knowledge Management task team and participates in regular meetings.
Supports the creation of Internal KM Guidelines, created a platform cheat sheet for all CCP staff to explain the purpose and use of our frequently used knowledge sharing platforms.
Serves as TA for the summer course "Knowledge Management for Effective Global Health Programs" by working with professors with planning, and helping with session facilitation throughout the three-day course. Also manages website for students which curates information shared throughout the course.
Serve as a contact for CCP staff regarding questions about program management and knowledge sharing platforms.
Regularly assists CCP staff with planning and facilitating webinars on various technical topics, including arranging interpretation.
Administration
Provide comprehensive administrative support to assigned team.
Provide support to IBP Knowledge Gateway communities that Knowledge SUCCESS supports and maintains.
Orientation and guidance on Knowledge SUCCESS project for new hires
Set up meetings including agenda creation, phone lines, room reservations, and Zoom Meetings, Zoom Webinars, MS Teams, or Adobe Connect set-up. Test and ensure all presentations display properly including sound and video
Train and assist staff with the use of Zoom for conducting meetings with offsite partners.
Coordinate agenda items and timing of items for staff, partner, and donor meetings
Note taking and transcribing into useable formats, within one business day
Maintain contact and internal mailing lists
Coordinate procurement selection and bids for materials
Intranet (HIVE), OneDrive, and Google Site
Manage sites, user access, and development of site collections. The Google Site provides the donor with timely access to project materials, reports, workplans, etc.
Support and configure document libraries, lists, and site collections as necessary
Develop guidance for standardized use of site collections
Train staff in the use and navigation of site/features
Advise staff of development of new sites and capabilities of SharePoint software to provide knowledge management solutions consistent with operations procedures
Create templates and update content as appropriate.
Provide troubleshooting and staff support.
Promotion & Dissemination
Assist with promotion of products through all social media outlets including Facebook, Twitter, and LinkedIn.
Work with product teams and designers to create promotional materials.
Minimum Qualifications
Bachelor's Degree required. Master's degree preferred. Two years related experience required. Additional relevant experience and/or training may substitute for some education.
International experience preferred.
French language abilities preferred.
Exposure to travel or work abroad, especially in developing countries preferred.
Preferred Qualifications
Able to work independently or with minimal supervision.
Great organizational skills with attention to detail.
Ability to communicate effectively with diverse audiences.
Good writing skills.
Ability to take initiative.
Able to manage multiple tasks.
Skilled at working as a member of multiple teams.
Able to travel internationally, as needed.
Competency in other languages preferred.
Computer Skills
Advanced Outlook, MS Word, PowerPoint,
Intermediate Excel/Google Sheets.
SharePoint and OneDrive.
Adobe Suite.
Internet research.
Classified Title: Program Specialist
Working Title: Program Specialist, Knowledge Management
Role/Level/Range: ACRP/03/MC
Starting Salary Range: $46,560-$64,100-$81,650 Annually (Commensurate with experience)
Employee group: Full Time
Schedule: Monday to Friday: 8:30 am - 5 pm
Exempt Status: Exempt
Location: Hybrid/School of Public Health
Department name: Ctr for Communication Programs CCP
Personnel area: School of Public Health
Total Rewards
The referenced salary range is based on Johns Hopkins University's good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, education/training and skill level. Johns Hopkins offers a total rewards package that supports our employees' health, life, career and retirement. More information can be found here: https://hr.jhu.edu/benefits-worklife/
Please refer to the job description above to see which forms of equivalency are permitted for this position. If permitted, equivalencies will follow these guidelines:
JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.
**Applicants who do not meet the posted requirements but are completing their final academic semester/quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date.
The successful candidate(s) for this position will be subject to a pre-employment background check. Johns Hopkins is committed to hiring individuals with a justice-involved background, consistent with applicable policies and current practice. A prior criminal history does not automatically preclude candidates from employment at Johns Hopkins University. In accordance with applicable law, the university will review, on an individual basis, the date of a candidate's conviction, the nature of the conviction and how the conviction relates to an essential job-related qualification or function.
The Johns Hopkins University values diversity, equity and inclusion and advances these through our key strategic framework, the JHU Roadmap on Diversity and Inclusion .
Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
EEO is the Law
Learn more:
https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf
Accommodation Information
If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the Talent Acquisition Office at jhurecruitment@jhu.edu . For TTY users, call via Maryland Relay or dial 711. For more information about workplace accommodations or accessibility at Johns Hopkins University, please visit accessibility.jhu.edu .
Johns Hopkins has mandated COVID-19 and influenza vaccines, as applicable. Exceptions to the COVID and flu vaccine requirements may be provided to individuals for religious beliefs or medical reasons. Requests for an exception must be submitted to the JHU vaccination registry. For additional information, applicants for SOM positions should visit https://www.hopkinsmedicine.org/coronavirus/covid-19-vaccine/ and all other JHU applicants should visit https://covidinfo.jhu.edu/health-safety/covid-vaccination-information/ .
The following additional provisions may apply, depending on campus. Your recruiter will advise accordingly.
The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.
Note: Job Postings are updated daily and remain online until filled.
To apply, visit https://jobs.jhu.edu/job/Baltimore-Program-Specialist%2C-Knowledge-Management-MD-21202/1025647500/
jeid-4fcc72e25f3cfe4383170ac138da1e76
Please Note :
chrismaxcer.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, chrismaxcer.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.
If you are interested in a promising career working with a knowledgeable, dedicated, and supportive team, then you should keep reading. Every person who works on this team works to improve the lives of people around the globe. If you prefer facing new challenges each day and working on multiple tasks, then you are a great fit for this role!
The Knowledge SUCCESS Program Specialist is responsible for supporting the project with administrative and programmatic assistance. This position is 70% administrative, and 30% program technical work primarily focused on family planning and reproductive health. The project uses several project management and reporting tools including Air Table, Intranet - HIVE, Zoom Meetings and Webinars, MS Products including OneDrive, Mural, and Google Docs/Sheets/Slides. The role is responsible for all tasks associated with both in-person and virtual meetings, e.g. -calendar appointments and reminders, agendas, note-taking with action items, follow-up on action actions, room and resource reservation, catering, etc. across multiple time-zones. This role also provides detailed administrative support for senior program staff/management. We are seeking a Program Specialist who will provide the day-to-day internal knowledge management communications and it responsible for keeping the systems up to date and useful on a timely basis (weekly in many cases). This role also provides detailed administrative support, including assistance with the JHU procurement process, for senior program staff/management. For the program technical work, s/he may be suited to draft new content; assist and facilitate in virtual learning events; or in-country Share Fairs.
Specific Duties & Responsibilities
Program Technical Work Knowledge Management
Upload materials to CCP's internal knowledge management system. Identify materials on that system that are out-of-date and replace as possible/necessary. Seek out foreign language versions when possible. The Knowledge SUCCESS Project use several content management and project management systems including SharePoint and Basecamp, and synchronization across all platforms is the responsibility of this position. Responsible for all uploads to USAID's DEC platform.
Curate or assist in administering sections of internal knowledge management systems and/or Knowledge SUCCESS including The FP Handbook, and other related items.
Serves as a member of CCP's Internal Knowledge Management task team and participates in regular meetings.
Supports the creation of Internal KM Guidelines, created a platform cheat sheet for all CCP staff to explain the purpose and use of our frequently used knowledge sharing platforms.
Serves as TA for the summer course "Knowledge Management for Effective Global Health Programs" by working with professors with planning, and helping with session facilitation throughout the three-day course. Also manages website for students which curates information shared throughout the course.
Serve as a contact for CCP staff regarding questions about program management and knowledge sharing platforms.
Regularly assists CCP staff with planning and facilitating webinars on various technical topics, including arranging interpretation.
Administration
Provide comprehensive administrative support to assigned team.
Provide support to IBP Knowledge Gateway communities that Knowledge SUCCESS supports and maintains.
Orientation and guidance on Knowledge SUCCESS project for new hires
Set up meetings including agenda creation, phone lines, room reservations, and Zoom Meetings, Zoom Webinars, MS Teams, or Adobe Connect set-up. Test and ensure all presentations display properly including sound and video
Train and assist staff with the use of Zoom for conducting meetings with offsite partners.
Coordinate agenda items and timing of items for staff, partner, and donor meetings
Note taking and transcribing into useable formats, within one business day
Maintain contact and internal mailing lists
Coordinate procurement selection and bids for materials
Intranet (HIVE), OneDrive, and Google Site
Manage sites, user access, and development of site collections. The Google Site provides the donor with timely access to project materials, reports, workplans, etc.
Support and configure document libraries, lists, and site collections as necessary
Develop guidance for standardized use of site collections
Train staff in the use and navigation of site/features
Advise staff of development of new sites and capabilities of SharePoint software to provide knowledge management solutions consistent with operations procedures
Create templates and update content as appropriate.
Provide troubleshooting and staff support.
Promotion & Dissemination
Assist with promotion of products through all social media outlets including Facebook, Twitter, and LinkedIn.
Work with product teams and designers to create promotional materials.
Minimum Qualifications
Bachelor's Degree required. Master's degree preferred. Two years related experience required. Additional relevant experience and/or training may substitute for some education.
International experience preferred.
French language abilities preferred.
Exposure to travel or work abroad, especially in developing countries preferred.
Preferred Qualifications
Able to work independently or with minimal supervision.
Great organizational skills with attention to detail.
Ability to communicate effectively with diverse audiences.
Good writing skills.
Ability to take initiative.
Able to manage multiple tasks.
Skilled at working as a member of multiple teams.
Able to travel internationally, as needed.
Competency in other languages preferred.
Computer Skills
Advanced Outlook, MS Word, PowerPoint,
Intermediate Excel/Google Sheets.
SharePoint and OneDrive.
Adobe Suite.
Internet research.
Classified Title: Program Specialist
Working Title: Program Specialist, Knowledge Management
Role/Level/Range: ACRP/03/MC
Starting Salary Range: $46,560-$64,100-$81,650 Annually (Commensurate with experience)
Employee group: Full Time
Schedule: Monday to Friday: 8:30 am - 5 pm
Exempt Status: Exempt
Location: Hybrid/School of Public Health
Department name: Ctr for Communication Programs CCP
Personnel area: School of Public Health
Total Rewards
The referenced salary range is based on Johns Hopkins University's good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, education/training and skill level. Johns Hopkins offers a total rewards package that supports our employees' health, life, career and retirement. More information can be found here: https://hr.jhu.edu/benefits-worklife/
Please refer to the job description above to see which forms of equivalency are permitted for this position. If permitted, equivalencies will follow these guidelines:
JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.
**Applicants who do not meet the posted requirements but are completing their final academic semester/quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date.
The successful candidate(s) for this position will be subject to a pre-employment background check. Johns Hopkins is committed to hiring individuals with a justice-involved background, consistent with applicable policies and current practice. A prior criminal history does not automatically preclude candidates from employment at Johns Hopkins University. In accordance with applicable law, the university will review, on an individual basis, the date of a candidate's conviction, the nature of the conviction and how the conviction relates to an essential job-related qualification or function.
The Johns Hopkins University values diversity, equity and inclusion and advances these through our key strategic framework, the JHU Roadmap on Diversity and Inclusion .
Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
EEO is the Law
Learn more:
https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf
Accommodation Information
If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the Talent Acquisition Office at jhurecruitment@jhu.edu . For TTY users, call via Maryland Relay or dial 711. For more information about workplace accommodations or accessibility at Johns Hopkins University, please visit accessibility.jhu.edu .
Johns Hopkins has mandated COVID-19 and influenza vaccines, as applicable. Exceptions to the COVID and flu vaccine requirements may be provided to individuals for religious beliefs or medical reasons. Requests for an exception must be submitted to the JHU vaccination registry. For additional information, applicants for SOM positions should visit https://www.hopkinsmedicine.org/coronavirus/covid-19-vaccine/ and all other JHU applicants should visit https://covidinfo.jhu.edu/health-safety/covid-vaccination-information/ .
The following additional provisions may apply, depending on campus. Your recruiter will advise accordingly.
The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.
Note: Job Postings are updated daily and remain online until filled.
To apply, visit https://jobs.jhu.edu/job/Baltimore-Program-Specialist%2C-Knowledge-Management-MD-21202/1025647500/
jeid-4fcc72e25f3cfe4383170ac138da1e76
Please Note :
chrismaxcer.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, chrismaxcer.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.