Specifications

- Saturdays required

- Reliable transportation to use personal vehicle

- Must be present to assist with pre-storm home prep and post-storm damage assessment for assigned homes

Responsibilities:

- Assist Business Development team in welcoming new owners to rental program and assist with onboarding process for assigned properties

- Work closely with Reservations, Maintenance, and Housekeeping departments to communicate owners’ expectations and comments, questions, or concerns and any issues that may arise

- Provide specialized support to assigned homeowners by maintaining an open line of communication and timely responses to owner concerns and complaints

- Act as liaison between homeowners, property management team, and vendors or contractors as needed for regular maintenance, repairs, or upgrades to rental home

- Complete annual property assessment for assigned properties and make recommendations for improvements, address any safety concerns, and prepare for annual Short Term Rental License inspection

- Conduct routine audit of rental website listing and unit details in Escapia software to ensure all home information is accurate and up to date

- Perform quarterly rental performance and property condition review with assigned homeowners using profit and loss reports and Gross Rental Income data to ensure expectations for rental income are met

- Work closely with Rate Manager to ensure owner understands pricing

- Review monthly owner statements prior to publishing and respond to any questions related to billing and/or rental income

- Communicate with owners to ensure their account is current and outstanding invoices are paid

- Conduct pre-owner arrival inspections to ensure property has been properly cleaned and well-maintained.

Benefits:

- Insurance offered

- Paid time off

- 401k with company match

Job Type: Full-time

Pay: $17.00 - $19.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Evening shift
• Weekend availability

Ability to commute/relocate:

• Saint George Island, FL: Reliably commute or planning to relocate before starting work (Required)

License/Certification:

• Driver's License (Required)

Work Location: In person

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