Property Manager -Eastland Apartments Urbana Job at Eastland Apartments- Urbana
Job Title: Property Manager – Eastland Apartments
Reports To: VP Property Management
Supervises: No supervision responsibilities
Compensation: Hourly with leasing bonus
General Summary:
Under general supervision of the VP of Property Management, the Resident Manager performs a variety of administrative duties to support the VP of Property Management as applicable. The responsibilities include resident contact, responding to leasing qualification questions, maintaining resident files and answering resident inquiries via telephone or personal inquiries. The incumbent is also responsible for collection of rents due and makes referrals to collection agency as required. Participates in conducting annual and move-out inspections. In addition, the incumbent will file, prepare reports, and type correspondences as needed.
Essential Functions:
The statements contained here reflect general details as necessary to describe the principal functions of this job, the level of knowledge and skill typically required and the scope of responsibility, but should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned including work in other functional areas to cover absences or relief, to equalize peak work periods or otherwise balance the work load.
- Receives and processes applications.
- Assists the VP of Property Management with leasing functions as needed including move-ins and move-outs.
- Works closely with the VP of Property Management in planning and developing goals and objectives for the property.
- Prepares paperwork for eviction proceedings.
- Assists with rent collection and other charges as necessary.
- Assists in planning to maximize occupancy of the property units; show vacant apartments and sells perspective residents on the desirability of the unit and development.
- Assist with initial move-in of new residents which includes lease preparation and signing, apartment inspection, processing of all required records; performing quality leasing interviews, emphasizing lease obligations, neighborhood services, and resident participation opportunities.
- Executes dwelling leases for approved residents, transfers residents and directs the vacating of dwelling units as necessary.
- Counsels all delinquent residents in an attempt to secure overdue rents before automatic eviction procedures begin.
- Fully explains the property policies as required.
- Oversees the required documents for lease renewals.
- Ensures that the property’s policies and procedures are being observed in the day-to-day activities of the resident selection and property management functions.
- Oversees the waiting list.
- Attends training as requested by the VP of Property Management.
- Turns collection files over to the attorney and follows up to ensure collection action is on-going.
- Assess all damages and charges and schedule major replacement items with contractors.
- Coordinates service with the contractor for scheduled extermination of units and follows up on any problems and refers major issues to the VP of Property Management.
- Represents the property in legal actions when residents have court cases or mediation issues as required.
- Assist with regular and special apartment inspections as necessary; accepts and follows up on work orders and resident charges as required; enforces lease requirements concerning resident housekeeping and modifications to the property.
- Inspects grounds regularly; enforces lease requirements on yard care, trash disposal and junk cars.
- Processes all move-out paperwork including security deposit interest calculations as required.
- Performs office work necessary to maintain the required records on each resident.
- Performs report preparation, file maintenance, and documentation, and posts required notices.
- Performs accounting and computer documentation preparation; writes correspondence as necessary.
- Assembles and maintains resident files.
- Performs other related tasks as required.
- Ensure that all physical aspects of the property are at all times fully functional, safe, attractive, and that all vacant apartments are kept ready for occupancy through all team members and personal efforts. Visually inspect grounds, buildings, and apartment units on a regular basis.
- Knowledge of the general operations and procedures of property management.
- Knowledge of the rules, regulations, and administrative procedures of the property.
- Knowledge of the local, state, and federal laws governing rental housing including health and fire regulations, landlord/resident regulations, leasing of property, and evictions.
- Knowledge of housing and operations at the federal, state, and local levels in the private sectors.
- Knowledge of report preparation techniques and procedures, and a demonstrated ability to prepare and evaluate professional and technical reports and other documents.
- Knowledge of modern office equipment including copiers, personal computers, calculators, facsimile machines, etc.
- Ability to understand, act on, and interpret policies, regulations, and procedures as set forth by the property.
- Ability to conduct information gathering interviews.
- Ability to maintain accurate and current records and files.
- Ability to assist in planning, promoting, and evaluating housing marketing plans.
- Ability to prepare and present ideas in a clear and concise manner, either orally or in writing.
- Ability to establish and maintain effective working relationships with co-workers, vendors, consultants, contractors, residents and local, state, and federal officials; ability to communicate with people from a broad range of socio-economic backgrounds.
Qualification Standards
Communication:
Exchanges routine information in an appropriate manner requiring good oral and written communication skills.
Education:
Required: Graduation from a standard high school or equivalent.
Computer Skills:
Basic knowledge of computers and software including ability to use e-mail, word processing, and spreadsheet software.
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