Key Responsibilities:

Drive sales/customer service

To consistently deliver brand enhancing store standards that create a positive customer experience

Assist with achievement of store sales goals and profit plans

Assist with overall operations of store

Protect company assets Key Attributes:

Friendly/Enthusiastic: Presents a professional image in words, actions, and appearance.

Competitive: Likes challenges and strives to exceed goals

Dedicated: Punctual and reliable

Integrity: Demonstrates ethical behavior, takes pride in work quality

Skills Set:

Leads and motivate others towards achieving team goal

Ability to communicate with customers and co-workers

Assists with new hire training

 Strong operational skills and attention to detail

Samsonite Supervisor Success Characteristics Adaptability, flexibility, Resilience:

 Consistently demonstrates a positive outlook on his / her work

 Can work with a minimum amount of supervision

Accepts all assignments and performs well under pressure

Communication:

 Speaks clearly and effectively to customers, management, and co-workers

 Utilizes active listening skills and seeks clarification when needed

 Ability to read and interpret information

Customer Focus:

Understands the importance of excellent customer service

 Strives to understand and exceed the customers’ expectations

 Handles all customer concerns in a proactive, positive manor

Relationship and Team Building:

 Demonstrates respect for a diverse employee and customer base

 Builds positive team relationships by showing support for all team members

 Maintains professionalism at all times

Analysis and Problem Solving:

Gathers information to fully understand problems and uses good judgment to resolve issues

 Demonstrates the ability to follow directions/instructions

 Takes responsibility for decisions and actions

Initiative and Implementation:

 Demonstrates ownership, accountability and takes initiative

 Seeks and values feedback - consistently works to improve performance

 Thinks beyond their own area of responsibility

***To move forward please fill out a application on our company website this is required, please apply at https://careers-samsonite.com

Requisition ID # 2021-3555

Job Type: Part-time

Pay: From $15.00 per hour

Benefits:

• Employee discount
• Paid time off

Experience level:

• 1 year

Weekly day range:

• Monday to Friday
• Weekend availability

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 2 years (Preferred)

Work Location: In person

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