(QST) Preventative Maintenance Field Technician Job at Customer Engineering Services (CES) -cesservice
Join Our Team Today!
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For a limited time, we are offering $1000 sign-on bonuses!*
Customer Engineering Services, LLC (CES) is a provider of Technical Services. We provide product installation, preventative maintenance, on-site repairs, and helpdesk services for clients with inventory throughout the U.S. We currently have a career opportunity for a Quality Service Technician in the Syracuse, NY market.
The Quality Service Technician (QST) is a field service position that is critical to our business. They provide on-site technical assistance in the preventive maintenance and operation of One Hour Photo Mini-Labs throughout a geographical territory. We count on our team to provide quality services to all CES customers.
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Bene*fits and Perks:
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Company paid vehicle provided
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Comprehensive insurance offerings including Health, Dental and Vision; Employee Assistance Program; 401(k) matching program
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Company Provided Cell Phone
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Company Credit Card
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Paid ST/LT disability
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Paid Life Insurance Policy
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PTO
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You will have the opportunity to join a team of service representatives who provide best in class levels of customer service by:*
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Work closely with and develop strong business relationships with the customer and photo lab personnel
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Follow accepted maintenance procedures to resolve existing equipment problems
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Perform preventive maintenance in a timely manner
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Analyze and evaluate equipment performance
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Install required modifications and engineering changes to ensure that the equipment is within specifications and to maximize customer productivity
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Conduct informal operator training as needed to improve machine performance
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Complete all required reporting procedures related to the maintenance and repair of the equipment
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Maintaining a professional appearance based on Company policy
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Requirements*
The successful candidate will have the following qualifications:
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High School Diploma or GED (formal training/technical school courses a plus)
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Electro-Mechanical/Technical diagnostic abilities and the knowledge and use of hand tools.
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Photo processing, Printer or Copier maintenance experience is a plus
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Out-going personality; have the ability to engage the store management personnel
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Demonstrate good technical aptitude
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Basic Computer and Mathematical Skills
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Strong oral and written communications
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Self starter, ability to manage time and territory efficiently
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Organizational skill with the ability to work independently
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Neat and business-like appearance
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Satisfactory driving record. Motor Vehicle report will be reviewed
Travel
Candidate must be willing to travel throughout a large geographical territory to conduct Quality Service visits in their assigned stores, sometimes including overnight stays in hotels.
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Benefits*
Customer Engineering Services is an Equal Opportunity Employer. CES does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Experience level:
- 1 year
Schedule:
- Monday to Friday
Application Question(s):
- Are you at least 21 years of age?
- Are you authorized to work in the U.S.?
- Do you have a valid drivers license?
- Are you willing to do overnights if necessary?
Work Location: On the road
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