Quality Coordinator - Building and Construction Lab Job at Intertek

Intertek West Palm Beach, FL

Quality Coordinator

Intertek is searching for a Quality Coordinator to join our Building & Construction team to support our East Coast region. Candidate may reside in any one of the supported lab locations: Windham, NH; Pittsburgh, PA; Farmingdale, NY; Lithia Springs, GA; or West Palm Beach, FL. This is a fantastic opportunity to grow a versatile Quality Assurance career in the Building & Construction industry!

This position is responsible for: providing oversight of Building & Construction (B&C) Test Lab Quality functions, assuring proper communication and resources for scheduling and coordination of all compliance activities in order to meet timeline objectives.

Position not eligible for sponsorship

What you'll do:

  • Initiating and implementing GMS quality initiatives on a regional level for B&C Test Labs
  • Responsible for all aspects of internal and 3rd party audits for B&C Test Labs within assigned region/location
  • Writing and following up on corrective actions
  • Coordinate, maintain, and expand as needed all accreditations, certifications, and listings for B&C testing within assigned region/location
  • Under guidance of RQM, support internal and 3rd party audit preparation and coordination; perform and/or participate in audit, root cause analysis, corrective action/preventive action (CAPA) implementation, and follow-up
  • Support complaint analysis and corrective action reporting; writing and following up on CAPA related to both internal and external non-compliances, client complaints, and Quality Management System (QMS) concerns
  • Act as primary resource for the regional test lab/office on quality issues
  • Coordinate and provide B&C quality training, and assist in the development thereof
  • Support implementation of the QMS and quality improvement initiatives on a regional level, including, but not limited to all elements of ISO/IEC 17025
  • Escalate to management observed quality and compliance trends and issues in areas inspected
  • Assist in developing and maintaining SOP, work instructions, datasheets, and report templates, and verify that the most current documentation is being utilized in the regional operation
  • Perform other work as required

What it takes to be successful:

  • High School Diploma or GED required
  • Degree in quality assurance or a closely related subject, or 3+ years directly related experience
  • American Society for Quality (ASQ) certified as CQA, CQT, or CQE preferred
  • Knowledge of ISO 17025 (ISO 9001), ISO 17020, and/or ISO 17065 requirements preferable
  • Successful completion of auditor and ISO/IEC 17025 training within 6 months of employment required
  • Microsoft Office proficiency; SharePoint knowledge preferred
  • Knowledge of and ability to calculate Measurement Uncertainty and Uncertainty Budgets preferred
  • Competence to assist with the implementation and maintenance of the QMS required by Intertek B&C’s various accreditations and training needs
  • Excellent communication (both verbal and written) and interpersonal skills
  • Excellent leadership and team building skills
  • Self-motivated and assertive
  • Ability to read, analyze, and interpret technical and engineering reports, as well as product standards, and to communicate this information to other staff effectively
  • Have familiarity with and be willing to participate in Quality-related organizations
  • Ability to understand and coordinate multiple projects simultaneously
  • Ability to travel as business needs dictate, approximately 25%
  • Valid driver’s license and reliable driving record (required)

Why work at Intertek?

Intertek is a world leader in the $250 billion Quality Assurance market, with a proven, high-quality business model and a global network of customer-focused operations and highly engaged subject matter experts. At Intertek, we exercise our spirit of innovation, the passion of our people and our unmatched customer commitment to realize our purpose of making the world an ever better, safer, and more sustainable place for all. Learn more about Our History and What We Do .

Intertek is committed to a safe work environment for our employees and clients. Learn more about our COVID-19 Policy .

What we have to offer:
When Working with Intertek , you can expect salary and benefit package competitively placed within the local market, including medical, dental, vision, life, disability, 401(k) with company match, tuition reimbursement and more.

Intertek is a drug-free workplace. As a condition of employment, all hires are required to pass a pre-employment drug test.


Intertek believes that Our People are our strongest tool for success. We are an Equal Opportunity Employer and do not discriminate against applicants due to veteran status or on the basis of disability. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, or gender identity.

For individuals with disabilities who would like to request an accommodation, or who need assistance applying, please email hr.eeoc.data@intertek.com or call 1-877-694-8543 (option #5) to speak with a member of the HR Department.

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Intertek is a leading Total Quality Assurance provider to industries worldwide. Our network of more than 1,000 laboratories and offices in more than 100 countries, delivers innovative and bespoke Assurance, Testing, Inspection and Certification (ATIC) solutions for our customers' operations and supply chains. Working at Intertek means joining a global network of state-of-the-art facilities and passionate people who deliver superior customer service with a purpose of bringing quality, safety, and sustainability to life.



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