Radiology Imaging Service Scheduler Job at UT Southwestern
Experience and Education
Two (2) years’ experience of scheduling required, three (3) years preferred
One (1) year healthcare experience preferred
High School graduate or HS equivalent; years of college preferred
Basic PC/software application skills; Radiology Information System/Scheduling applications preferred
Job Duties
1. Schedules all outpatient Radiology exams in accordance with established protocols, collects required patient information, and accurately communicates patient preparation instructions to patient
2. Completes patient pre-registration, insurance verification and patient out of pocket estimate, explaining patient out of pocket costs and UTSW pre-payment policy to patients at the time of scheduling
3. Works closely with Management, Radiologists, Techs and Nurses to ensure efficient scheduling of all department resources.
4. Communicates timely information to the Ordering Physician's Office pertaining to outpatient scheduling conflicts, rescheduled appointments and no shows.
5. Provides the Ordering Physician Office with a procedure appointment date/time within 24 hours for STAT requests, escalating to department leadership as appropriate
6. Manages Schedule Order workqueues according to daily assignment, maintaining service standards for contacting patients to schedule imaging appointments
7. Manages documents received via e-mail or electronic fax, scanning as appropriate to the electronic patient record
8. Answers all incoming phone calls in a professional manner while responding to high call volume in a timely manner,paying attention to inbound call dashboard, patient hold times and agents available
8. Maintains readiness to work outside of normal business location as per the needs of the department to provide coverage in designated clinical locations
9. Attends a minimum of 75% of scheduled modality presentations throughout the year
10. Maintains quality, productivity and time and attendance standards as defined by manager
11. Participates as needed with any scheduling application upgrades and/or transitions.
KNOWLEDGE, SKILLS, & ABILITIES
Work requires at least one year of scheduling experience
Working Conditions:
Work is performed primarily in a hospital or hospital clinic environment
Any qualifications to be considered as equivalents in lieu of stated minimum require prior approval of Vice President for Human Resources Administration or his/her designee.
Security
This position is security-sensitive and subject to Texas Education Code 51.215, which authorizes UT Southwestern to obtain criminal history record information
Salary
Salary Negotiable
Why UT Southwestern?
With over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. As a world-renowned medical and research center, we strive to provide the best possible care, resources, and benefits for our valued employees. Ranked as the #1 hospital in Dallas-Fort Worth for the fifth consecutive year, we invite you to continue your healthcare career with us at William P. Clements Jr. University Hospital. You’ll discover a culture of teamwork, professionalism, and consistent opportunities for learning and advancement into leadership roles.
Compliance with the COVID-19 vaccine mandate enforced by the Centers for Medicare and Medicaid (CMS) is a requirement for this position. Federal law requires individuals holding this position to be fully vaccinated or have an approved exemption for certain medical, disability, or religious reasons. Individuals who do not meet CMS vaccination requirements are not eligible and should not apply for this position but are encouraged to apply for other non-healthcare positions at UT Southwestern for which they qualify.
For COVID-19 vaccine information, applicants should visit https://www.utsouthwestern.edu/covid-19/work-on-campus/
To learn more about the benefits UT Southwestern offers, visit https://www.utsouthwestern.edu/employees/hr-resources/
This position is security-sensitive and subject to Texas Education Code §51.215, which authorizes UT Southwestern to obtain criminal history record information. UT Southwestern Medical Center is committed to an educational and working environment that provides equal opportunity to all members of the University community. In accordance with federal and state law, the University prohibits unlawful discrimination, including harassment, on the basis of: race; color; religion; national origin; sex; including sexual harassment; age; disability; genetic information; citizenship status; and protected veteran status. In addition, it is UT Southwestern policy to prohibit discrimination on the basis of sexual orientation, gender identity, or gender expression.
Please Note :
chrismaxcer.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, chrismaxcer.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.
Two (2) years’ experience of scheduling required, three (3) years preferred
One (1) year healthcare experience preferred
High School graduate or HS equivalent; years of college preferred
Basic PC/software application skills; Radiology Information System/Scheduling applications preferred
Job Duties
1. Schedules all outpatient Radiology exams in accordance with established protocols, collects required patient information, and accurately communicates patient preparation instructions to patient
2. Completes patient pre-registration, insurance verification and patient out of pocket estimate, explaining patient out of pocket costs and UTSW pre-payment policy to patients at the time of scheduling
3. Works closely with Management, Radiologists, Techs and Nurses to ensure efficient scheduling of all department resources.
4. Communicates timely information to the Ordering Physician's Office pertaining to outpatient scheduling conflicts, rescheduled appointments and no shows.
5. Provides the Ordering Physician Office with a procedure appointment date/time within 24 hours for STAT requests, escalating to department leadership as appropriate
6. Manages Schedule Order workqueues according to daily assignment, maintaining service standards for contacting patients to schedule imaging appointments
7. Manages documents received via e-mail or electronic fax, scanning as appropriate to the electronic patient record
8. Answers all incoming phone calls in a professional manner while responding to high call volume in a timely manner,paying attention to inbound call dashboard, patient hold times and agents available
8. Maintains readiness to work outside of normal business location as per the needs of the department to provide coverage in designated clinical locations
9. Attends a minimum of 75% of scheduled modality presentations throughout the year
10. Maintains quality, productivity and time and attendance standards as defined by manager
11. Participates as needed with any scheduling application upgrades and/or transitions.
KNOWLEDGE, SKILLS, & ABILITIES
Work requires at least one year of scheduling experience
Working Conditions:
Work is performed primarily in a hospital or hospital clinic environment
Any qualifications to be considered as equivalents in lieu of stated minimum require prior approval of Vice President for Human Resources Administration or his/her designee.
Security
This position is security-sensitive and subject to Texas Education Code 51.215, which authorizes UT Southwestern to obtain criminal history record information
Salary
Salary Negotiable
Why UT Southwestern?
With over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. As a world-renowned medical and research center, we strive to provide the best possible care, resources, and benefits for our valued employees. Ranked as the #1 hospital in Dallas-Fort Worth for the fifth consecutive year, we invite you to continue your healthcare career with us at William P. Clements Jr. University Hospital. You’ll discover a culture of teamwork, professionalism, and consistent opportunities for learning and advancement into leadership roles.
Compliance with the COVID-19 vaccine mandate enforced by the Centers for Medicare and Medicaid (CMS) is a requirement for this position. Federal law requires individuals holding this position to be fully vaccinated or have an approved exemption for certain medical, disability, or religious reasons. Individuals who do not meet CMS vaccination requirements are not eligible and should not apply for this position but are encouraged to apply for other non-healthcare positions at UT Southwestern for which they qualify.
For COVID-19 vaccine information, applicants should visit https://www.utsouthwestern.edu/covid-19/work-on-campus/
To learn more about the benefits UT Southwestern offers, visit https://www.utsouthwestern.edu/employees/hr-resources/
This position is security-sensitive and subject to Texas Education Code §51.215, which authorizes UT Southwestern to obtain criminal history record information. UT Southwestern Medical Center is committed to an educational and working environment that provides equal opportunity to all members of the University community. In accordance with federal and state law, the University prohibits unlawful discrimination, including harassment, on the basis of: race; color; religion; national origin; sex; including sexual harassment; age; disability; genetic information; citizenship status; and protected veteran status. In addition, it is UT Southwestern policy to prohibit discrimination on the basis of sexual orientation, gender identity, or gender expression.
Please Note :
chrismaxcer.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, chrismaxcer.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.