RCM Supervisor Job at GenesisCare
At GenesisCare we want to hear from people who are as passionate as we are about innovation and working together to drive better life outcomes for patients around the world.
Role Summary:
The Revenue Cycle Management Supervisor is responsible for the supervision of the authorization’s workflow. He/she maintains employee and vendor assignments to ensure authorizations are acquired timely. He/she also develops resolutions to everyday issues with the patient accounts, monitors payer trends and issues, and provides feedback to employees and vendors regarding the authorizations workflow
Your Key Responsibilities:
- Monitors employees time reporting and PPT requests.
- Approves timecards for payroll.
- Monitors staff inventories and work productivity.
- Set up appropriate meetings with staff and other departments.
- Compile, review, and forward appropriate month end reports.
- Ensure/participate in staff training.
- Provide reports to management as requested.
- Analyze data to identify/improve authorization goals.
- Ensure authorization worktools are worked in a timely and efficient manner, that accounts are documented appropriately, and that all avenues in the authorizations process are pursued.
- Perform interviews and disciplinary counseling sessions.
- Perform 90-day and yearly staff evaluations.
- Create checks and balances to monitor other segments of the authorizations workflow.
- Performs routine feedback sessions with the authorizations staff and vendors.
- Review and approve adjustment requests.
- Consistently review ways to improve the authorizations process.
- Research and learn the different payer medical policies to ensure the authorizations process remains relevant should any changes occur with the payer’s policy.
- Regularly follow up with the collection departments to ensure any feedback is provided regarding the authorizations process.
- Other duties as assigned.
Minimum Qualifications:
- High degree or equivalent
- 5 years’ experience with front office workflows including authorizations.
- Understanding explanation of benefits
- Practice Analytics
- Previous supervisory experience.
- Advance knowledge in Microsoft Office.
Preferred Qualifications:
- Intergy
About GenesisCare:
Across the world, we have more than 440 centers offering the latest treatments and technologies that have been proven to help patients achieve the best possible outcomes. For radiation therapy, that includes over 130 centers in the U.S. as well as 14 centers in the U.K., 21 in Spain and 36 in Australia. We also offer urology and pulmonology care in the U.S. in over 170 integrated medical offices. Every year our team sees more than 400,000 people globally.
Our purpose is to design care experiences that get the best possible life outcomes. Our goal is to deliver exceptional treatment and care in a way that enhances every aspect of a person’s cancer journey.
Joining the GenesisCare team means a commitment to seeing and doing things differently. People centricity is at the heart of what we do—whether that person is a patient, a referring doctor, a partner, or someone in our team. We aim to build a culture of ‘care’ that is patient focused and performance driven.
GenesisCare is an Equal Opportunity Employer that is committed to diversity and inclusion.
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GenesisCare is an Equal Opportunity Employer.
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