Receptionist - General Government - Human Resources Job at Town of Mount Pleasant

Town of Mount Pleasant Mount Pleasant, SC

JOB SUMMARY
The Receptionist is responsible for greeting all visitors and providing directions to the appropriate departments. In addition to answering and redirecting telephone calls the position includes package acceptance and utilizing MS Office Suite to perform routine secretarial and clerical duties in support of Human Resources and other departments upon request.

ESSENTIAL JOB FUNCTIONS:
  • The primary responsibility for this position is representing the Town of Mount Pleasant in a welcoming and professional manner; providing information and direction to visitors and guests.
  • This position requires the front desk to be manned all hours of business operation Monday through Friday, 8:00 a.m. to 4:30 p.m. As a job share position the expectation will be to coordinate coverage with their Reception colleague and notify their manager and HR of all schedule changes.
  • Answers all incoming telephone calls, directs guests to appropriate departments or forwards calls to voice mail as appropriate.
  • Answers incoming questions from the general public.
  • Maintains the organization of the front desk and lobby.
  • Processes employment applications, saving electronic records and distributing timely.
  • Provides clerical assistance to the Human Resource Office as directed.
  • Refills literature Town brochures in displays. Distributes items as requested.
  • Posts closed signage for all holidays.
  • Accepts package deliveries and notifies appropriate department for retrieval.
  • Prepare mailings.
  • Assists with database entry.
  • Assists other departments with special projects, as needed.
  • Performs other related assigned duties.
MINIMUM REQUIREMENTS TO PERFORM WORK:
  • High school diploma or GED and one (1) year of work experience;
  • Or any equivalent combination of education and experience.
To deliver superior performance in a manner that is distinctive and impactful to each person served and that establishes a standard for quality that endures for generations.


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