Remarketing Assistant Job at LeasePlan
At LeasePlan, we are always asking What's next in mobility.
Join our team and be part of a dynamic, exciting and engaging business, so we can discover What’s next together!
Essential Functions
- Responsible for taking incoming calls to the Remarketing phone lines and assisting team members in the resolution of dealer, auction, client requests and management requests.
- Reviews the current outstanding auction inventory and resolves issues regarding vehicles assigned to auction and not secured within 7 business days by contacting auctions, dealers and drivers to locate inventory.
- Ensure accurate and timely follow-up with auctions for sale proceeds and settlement documents on sold vehicles.
- Accurately process auction settlements by each month's billing close.
- Imaging of remarketing documents and items of record.
- Other duties assigned to ensure overall departmental efficiency.
Other Duties
- Cross training in other areas' administrative and support functions within Remarketing, and other Operations Departments, in order to assist team members during peak times and unforeseen personnel absences.
- Assists Managers with projects and special assignments, as requested.
- Other duties and responsibilities as assigned.
Competencies
- Thorough, accurate and works effectively with systems. Sets effective priorities.
- Assumes responsibility and accountability.
- Solves problems by demonstrating resourcefulness and creativity.
- Ability to juggle competing priorities.
Job Specifications
Leadership Responsibility: This position has no leadership responsibilities.
Work Environment: Flex Role - This position is in Alpharetta, GA and operates in a professional office environment.
Position Type/Standard Schedule: This is a Full-time position and hours of work are Monday through Friday; 8:30 a.m. to 5 p.m.
Travel: None
Education & Experience
- Minimum of High School Diploma.
- Previous work experience in a corporate or office setting including working with computers; prior customer service related or automotive experience preferred.
- Experience in handling large volumes of work.
- Computer knowledge with proficiency in Microsoft Office Suite (Excel, Word). Must possess good telephone etiquette and typing skills.
Disclaimer
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Why LeasePlan?
LeasePlan is a global leader in Car-as-a-Service, with approximately 1.9 million vehicles under management in 29 countries. LeasePlan purchases, funds and manages new vehicles for its customers, providing a complete end-to-end service for a typical contract duration of three to four years. Through our NextGen Digital strategy, we are transforming from an analogue into a fully digitally-enabled business, delivering digital services at digital cost.
With over 55 years’ experience, LeasePlan's mission is to provide what’s next in sustainable mobility so our customers can focus on what's next for them. We aim to build an ethical, inclusive, and progressive culture in which people can thrive and be themselves regardless of their race, nationality, gender, age, disability, sexual orientation etc.
If you’d like to learn more about our culture, DE&I journey and our way of working, please find out more in our
sustainability section
and our latest
Annual Report
.
Follow @NextGenLeasePlan on Instagram and LeasePlan on LinkedIn to check out what LeasePlanners are up to everyday!
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