Aston Carter is currently seeking qualified candidates for a career opportunity with a Fortune 100 Financial Institution in Vienna, VA!

Objective: To coordinate the repossession and timely disposal of property that serves as collateral on NFCU loans and leases. To control delinquency on outstanding leases two or more months past due and to collect the outstanding balance on lease receivable items.

Description:

Works accounts at every stage of delinquency through charge-off

• Controls every stage of delinquency on outstanding lease accounts by providing specialized counseling to current and/or past due members and co-makers.
• Determines reasons for delinquency and establishes equitable repayment arrangements; processes refinances of loans or leases.
• Recommend loan extensions, new loans, or refinancing to members and the Credit Committee.
• Remains alert to situations and patterns of activity which indicate fraud and, when fraud or forgery s suspected, refers accounts to Supervisor, Specialized Collections.
• Responds to inquiries from members, dealerships, insurance companies, state and local governments, and other areas of Navy Federal concerning lease accounts.
• Investigates and resolves problems related to abandoned property, damaged vehicles, impoundments, and misapplied payments.
• Evaluates the member's financial situation and determines the best approach to resolve the delinquency; recommends and assigns delinquent lease accounts for repossession.

Coordinates the repossession process

• Reviews member file to ensure proper documentation is available (e.g., lien recorded title, promissory note, etc.) before assigning property for repossession.
• Selects repossession agents, negotiates feed for repossession, and coordinates delivery to location of sale.
• Communicates to members, co-makers, and/or join owner all aspects of the repossession process.
• Records all collection, repossession, activity, or member related contact.
• Remains familiar with payment methods available to members (e.g., direct remittance, recurring deposits, Western Union Quick Collect, SpeedPay, etc.); works out a payment plan, refinance, or payoff of the account for members who want to redeem the vehicles after repossession.
• Recommend accounts for charge-off.

Coordinated the sale of repossessed property

• Determines the best method to sell the property (e.g., auction, private sale, advertisement).
• Oversees the timely sale of repossessed property to keep storage fees to a minimum.
• Evaluates repossession agent reports, market data, and repossession process expenses to determine the best sale price of property.
• Initiates the sale of property; receives and recommends approval of bids on property.
• Negotiates sale price with buyers, wholesalers, dealers, and other purchases to maximize income and minimize losses to the institution.

Ensures compliance and proper documentation for all processes and expenses related to repossessions

• Ensures compliance with federal and state laws and all policies and procedures regarding repossessions and disposal of collateral.
• Remains informed and complies wit the Fair Debt Collection Practices Act (15 U.S.C. 19620), state consumer protection laws, and regulations.
• Maintains records or repossessions and produces reports for management.
• tracks all expenses insured during the repossession process and reconciles all expenses with general accounting.

Qualifications:

• At least 2 years experience in a 'high call volume' environment.
• Experience using auditing/accounting principles and methods, preferably in a financial institution.
• Effective planning, organizational, analytical and mathematical skills.

Work Environment:

• Monday - Friday; 8:00am - 4:30pm
• Room for long-term advancement
• Reliable company with strong-core values

About Aston Carter:

Please Note: Scammers are posing as Aston Carter. We'll never contact you via Gmail, Telegram, or WhatsApp and we'll never solicit money from you.

At Aston Carter, we’re dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions – from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.

Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients’ capabilities by seeking solvers and delivering solutions to address today’s workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit AstonCarter.com. Aston Carter is a company within Allegis Group, a global leader in talent solutions.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email astoncarteraccommodation@astoncarter.com for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.