Retail Sales Associate Job at Rocky Mountain Chocolate Factory - Terrell

Rocky Mountain Chocolate Factory - Terrell Terrell, TX 75160

We are looking for a Retail Sales Representative to provide excellent customer service. Candidates with strong communication skills who can make customers feel welcome in our store will stand out. You will help identify client needs, present and answer questions about our products and services and recommend solutions. A positive attitude and a desire to promptly resolve potential customer issues or complaints will make you successful in this role. Ultimately, you will ensure that customers leave our store satisfied and you will contribute to the store’s profitability.

Responsibilities

  • Greet and direct customers
  • Provide accurate information (e.g. product features, pricing and after-sales services)
  • Answer customers’ questions about specific products/services
  • Conduct price and feature comparisons to facilitate purchasing
  • Cross-sell products
  • Ensure racks are fully stocked
  • Coordinate with the Retail Sales Representatives team to provide excellent customer service (especially during peak times)
  • Inform customers about discounts and special offers
  • Provide customer feedback to the Store Manager
  • Stay up-to-date with new products/services

Skills

  • Proven work experience as a Retail Sales Representative, Sales Associate or similar role
  • Understanding of the retail sales process
  • Knowledge of inventory stocking procedures
  • Basic math
  • Excellent communication skills, capable of building trusting relationships
  • Ability to perform in fast-paced environments
  • Flexibility to work various shifts
  • High school degree or GED
  • Availibility: Nights and Weekends

Job Types: Full-time, Part-time

Pay: $10.00 - $12.00 per hour

Benefits:

  • Employee discount
  • Flexible schedule

Shift:

  • 4 hour shift
  • 8 hour shift
  • Evening shift
  • Night shift

Weekly day range:

  • Monday to Friday
  • Weekend availability

COVID-19 considerations:
For the safety of our employees we have plastic shields at the counters. We sanitize touch point through out the store regularly. We keep sanitizer on the counters and restrooms.

Ability to commute/relocate:

  • Terrell, TX 75160: Reliably commute or planning to relocate before starting work (Preferred)

Education:

  • High school or equivalent (Preferred)

Language:

  • Spanish and English (Preferred)

Work Location: In person




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