Revenue Cycle Support Job at Jefferson City Medical Group (JCMG)
Jefferson City Medical Group (JCMG) Jefferson City, MO 65109
$16.27 - $21.97 an hour
Revenue Cycle Support-Central Business Office
Hours -Monday-Friday 8:00 -4:30
Job Specific Competencies:
Train new JCMG Employees on the PM system on Front Office functions.
Individual training as needed for the PM system on Front Office functions.
Monitor the Patient Service Reps for additional and real time training opportunities.
Helps Insurance Specialist with daily correspondence from patients and insurance companies and handles inquiries appropriately and in a timely manner.
Train the new Employees in the CBO for success in Customer Service, Insurance and Payment Posting roles.
Work the PM Tickets Help Desk Queue daily.
Generate and send statements daily and invoices monthly.
Monitor the Claims and Statements generated daily to ensure submission daily.
Scan all charges provided by the clinics daily into the correct folders.
Scan correspondence to the CBO staff in the designated folders daily.
Scan all correspondence to OrboGraph for electronic payment posting daily.
Work correspondence sent daily from Outsourced agency regarding Patient Payments and itemized statement requests.
Complete any Attorney requests for information and Bankruptcies daily.
Update spreadsheets daily for required function tracking as needed.
Remains current with assigned insurance company publications and is knowledgeable regarding policies, procedures, and coding guidelines for insurance company/network for which the representative is responsible.
Research and handle insurance credit balances according to company and insurance procedures.
Functions as a backup for other personnel in the office as needed.
Performs other duties as assigned.
Job Specific Competencies:
Train new JCMG Employees on the PM system on Front Office functions.
Individual training as needed for the PM system on Front Office functions.
Monitor the Patient Service Reps for additional and real time training opportunities.
Helps Insurance Specialist with daily correspondence from patients and insurance companies and handles inquiries appropriately and in a timely manner.
Train the new Employees in the CBO for success in Customer Service, Insurance and Payment Posting roles.
Work the PM Tickets Help Desk Queue daily.
Generate and send statements daily and invoices monthly.
Monitor the Claims and Statements generated daily to ensure submission daily.
Scan all charges provided by the clinics daily into the correct folders.
Scan correspondence to the CBO staff in the designated folders daily.
Scan all correspondence to OrboGraph for electronic payment posting daily.
Work correspondence sent daily from Outsourced agency regarding Patient Payments and itemized statement requests.
Complete any Attorney requests for information and Bankruptcies daily.
Update spreadsheets daily for required function tracking as needed.
Remains current with assigned insurance company publications and is knowledgeable regarding policies, procedures, and coding guidelines for insurance company/network for which the representative is responsible.
Research and handle insurance credit balances according to company and insurance procedures.
Functions as a backup for other personnel in the office as needed.
Performs other duties as assigned.
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