Company Details:
Berkley North Pacific is rooted in the Pacific Northwest offering personalized commercial insurance solutions through collaborative efforts for ultimate customer experience. We do this by empowering our people and being 100% customer obsessed. Additionally, we offer the reassurance to our customers that their insurance investment is sound, as we are backed by the resources of a Fortune 500 company, W. R. Berkley Corporation. Responsibilities:
Licenses/Certifications/Designations
Berkley North Pacific is rooted in the Pacific Northwest offering personalized commercial insurance solutions through collaborative efforts for ultimate customer experience. We do this by empowering our people and being 100% customer obsessed. Additionally, we offer the reassurance to our customers that their insurance investment is sound, as we are backed by the resources of a Fortune 500 company, W. R. Berkley Corporation.
The Risk Services Specialist will perform surveys on moderate to highly complex business operations. Emphasis on complex property and sprinkler assessment knowledge highly desired. This individual will have a proven track record of formal or informal leadership, strong communication skills, and the ability to cultivate and grow partnerships with both internal and external business partners all while supporting our strategic goals and initiatives.
Perform surveys on a daily basis accurately assessing the exposures of the operations and controls in place on the property, business operations and management practices of the account.- Will communicate and work directly with the customer on any recommendations and prepare a written report of findings to be shared and communicated with your underwriting partners.
- Manage key service accounts for key agency partners.
- Cultivate and grow partnerships with the customer, agent and underwriting to develop an ongoing and actionable service plan positively impacting profitability and retention.
- Conducts training and technical expertise as needed for agents, customers, underwriting and Risk Services team members.
- Keeps abreast of industry developments and actively participates in industry seminars and programs to advance technical knowledge base and incorporate as appropriate into current operations.
- Creates a positive work environment between all business unit partners while collaborating to develop and implement strategic goals and objectives supporting enterprise alignment and strategy.
- Self-starter with the ability to manage your schedule so as to meet and exceed production, quality, and time service goals.
- Performs other related duties as assigned by management
Knowledge, Skills & Abilities
- Ability to mentor and get results through others; organize and manage multiple priorities; communicate effectively with all
levels of the organization. - Must possess problem analysis and problem resolution skills; strong customer orientation and interpersonal and communication skills including presentation skills.
- Regularly and consistently demonstrates
commitment to company values and guiding principles. - Proficient with Microsoft Word, Excel, PowerPoint and Outlook;
company business systems and various analytical tools to evaluate data. - Ability to travel on a regular basis and work outside normal work schedule to fulfill responsibilities.
Licenses/Certifications/Designations
- Valid driver’s license required.
- CSP, CFPS, CDS, CIH designation preferred. Completion of or working toward AINS, ARM, CPCU or similar professional insurance designation.
Education
- Bachelor's degree from four-year college or university with a preferred emphasis in occupational/industrial safety,
agricultural science, engineering or insurance; or ten years related experience with property/casualty risk control; or
equivalent combination of education and experience. Strong demonstrated leadership abilities highly desired. - Must have in-depth technical experience in risk control disciplines. Training/presentation experience desired
Valid driver’s license for travel. - CSP, CFPS, CDS, CIH certification desired. Completion of or working toward AINS, AIM, ARM, CPCU or similar professional insurance designation preferred.
The Company is an equal employment opportunity employer.
Additional Company Details: We do not accept unsolicited resumes from third party recruiting agencies or firms. The company offers a competitive compensation plan and robust benefits package for full time regular employees. Salary Range: $90k-$120k Additional Requirements: While performing the duties of this job, the employee is regularly required to move about on foot to accomplish tasks; use fingers to pick up, pinch, twist, or keyboard; express themselves by speaking includes conveying detailed or important spoken information accurately; distinguish sounds at normal levels (with or without correction); be able to receive detailed information orally; move wrists, hands and/or fingers repetitively; and operate a motor vehicle. The employee is occasionally required to be seated; extend their hands/arms in any direction; raise or lower objects or move objects from place to place; and hold onto objects with their fingers/palms. The employee must occasionally lift or exert force up to 25 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus. Work Environment While in the field, the employee will frequently be exposed to extreme heat and cold, extreme temperature changes, humidity or wetness, mechanical hazards, and moving objects. The employee will occasionally be exposed to vibrations, chemical hazards, poor ventilation, sharp objects, cluttered/slippery floors, elevated surfaces, poor lighting, and fumes, odors, gases, dust, or mist. The noise level in the work environment is usually moderate (business office with computers and printers). Sponsorship Details: Sponsorship not Offered for this Role
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