Minimum Requirements

• High School Diploma and or equivalent certificate (GED) or 1 year of related work experience in lieu of education
• 3+ years employed in the Virginia Safety Service Patrol Program, related experience with another agency will be considered.
• Proven ability to manage tasks in a professional manner
• Demonstrated professional maturity
• Proven ability to manage time and tasks professionally
• Must pass a State and Federal criminal history/security background check; must also successfully complete Virginia Department of Transportation fingerprint-based Criminal History Records Check (CHRC)
• Possess a valid Class D Drivers License and a clean driving record in the last 7 years, including no suspension of license
• Employees must also participate in monthly MVR monitoring program and maintain a satisfactory driving record as a condition of employment
• Must pass a pre-employment drug screen and successfully participate in the program’s mandatory random drug screening process
• Physically able, with or without an accommodation, to work in outdoor environments with uneven terrain, variable outdoor conditions including heat, cold, moisture, dust, dryness, noise, and automotive-related chemicals (e.g., fuels, coolants, lubricants, etc.); position requires frequent operation of vehicles, lifting of less than 25 pounds, and work around heavy, moving, dangerous equipment; often standing/walking, repetitive bending & stooping, lifting of 25-75 pounds, working with arms above shoulder level, and power gripping/squeezing (hand tools, levers, etc.); occasional work at heights, and work on electrical circuits; rare lifting of greater than 75 pounds, and stair climbing. Position will include wearing associated personal protective equipment

Preferred Qualifications

• Five (5) years of driving experience
• Able to maintain situational awareness at all times
• Adherence to all federal, state, and local laws, ordinances, regulations and standards related to traffic and motor vehicle operation and safety
• Ability to maintain a courteous and considerate demeanor at all times and constantly strive to provide customer service excellence
• Willingness to consistently contribute and maintain a safe and secure workplace
• Possess or be able and willing to obtain Red Cross First Aid/CPR/AED certification
• Basic competency in using computers such as laptops, tablets
• Working knowledge of basic automotive repair
• Demonstrate positive customer service attitude - both to co-workers (internal customers) and Customers
• Ability to communicate clearly and concisely
• Experience in training, mentoring and evaluating Safety Service Patrollers
• Leadership and training experience
• High degree of autonomy in carrying out responsibilities; requires a strong sense of judgement and self-motivation to perform, while also working in a team, collaborative environment
• Position is performed outdoors 100% of the time, along roadsides in an uncontrolled work environment
• Uniform compliance to ANSI 107 Class 3 standards and safety shoes meeting current ASTM F2413 standards (program provided)
• Must be able to operate with a Safety First mentality while adapting to changing conditions and at times performing multiple tasks
• Geographic familiarity with regional freeway system and arterial roads
• Prior Safety Service Patrol Operator experience
• Knowledge/experience of incident management techniques
• Radio and telecommunications experience
• Associate’s degree in incident management, dispatch or transportation related field or a combination of education and practical experience in similar roles

U.S. Facilities, Inc. is an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities

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