Sales Associate/Customer Service Job at Fireworks Gallery Airport

Fireworks Gallery Airport Seattle, WA 98158

Fireworks Gallery is looking for Sales Associate to join our Fireworks Seatac Airport D-Gate team.

Michele Manasse started Fireworks Gallery in 1983. Fireworks has since grown to include seven stores in the greater Seattle/Bellevue area and just recently at San Francisco Airport in California. We feature products from over 300 nationally and internationally acclaimed artisans and studios, gaining notice as a leading gift retailer as well as a leading, woman-owned business in the Puget Sound area.

We are always on the lookout for quality, energetic candidates to help our grow and expand our business and promote the Fireworks motto “Celebrating Art in Life.”

Job Requirements:

· Welcome every customer that enters the gallery.

· Deliver excellent customer service.

· Assess and determine customer needs.

· Master product knowledge (artist’s background, techniques, and materials) and tell the Fireworks Gallery story.

· Communicate selling features, benefits, and values of gallery merchandise.

· Provide solutions to customer needs in a creative way (gift wrapping, shipping, special orders, repairs, etc.).

· Maintain gallery cleanliness and merchandise displays.

· Perform gallery opening and closing duties.

· Partner with the Management team to execute, achieve and exceed the goals of the gallery.

· Accurately execute operational tasks such as ringing sales, receiving stock, shipping merchandise, and maintaining the look of the gallery.

· Engage in Loss Prevention through excellent customer service and gallery awareness.

· Handle difficult situations with poise and respect for all involved.

· Create return business

· Participate in special gallery functions as directed by the management team, such as floor sets, store meetings and physical inventory.

· Any other responsibilities as assigned by management team.

· Work on special projects as needed.

Qualifications:

· Retail or customer service experience preferred.

· Detailed oriented and ability to work in fast paced environment

· Ability to multitask and complete projects efficiently.

· Ability to communicate clearly with customers and team members

· Ability to work in a team environment.

· Contemporary sense of style and culture.

Employee Benefits:

For all employees:

20% Employee Discount

.025 per hour work Paid Sick Time and Safety Time

Employee Incentive Program

Employees working at least 30 hours per week:

Medical Insurance

Dental Insurance

Vision Insurance

Individual Retirement plan

Supplemental Insurance plan

Full-time employees working at least 36 hours per week:

6 Paid Holiday Pay

Up to 52 hours Vacation Pay

Please email your resume with your work history.

*Must pass Port Of Seattle/TSA background check

Check-out our website:

www.fireworksgallery.net to know more about the store.

Job Types: Full-time, Part-time

Pay: $19.06 - $19.50 per hour

Benefits:

  • Dental insurance
  • Employee discount
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 8 hour shift
  • Holidays
  • Monday to Friday
  • Weekend availability

Experience:

  • Customer service: 1 year (Preferred)

Work Location: In person




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