POSITION SUMMARY

The Sales Representative – Gypsum applies extensive product, technical, and application expertise to promote all Gypsum Division products. The incumbent establishes strong relationships with gypsum specialty dealers, large Pro Dealers, and contractors in assigned territory. In addition, the incumbent collaborates effectively with architectural sales representatives, contractor specialty representatives, and Sales Representatives – Ceiling in the geographic area to influence customer decisions.

This position will be based out of Charlotte, NC and be responsible for the Carolinas. Location flexibility is at the sole discretion of the hiring manager.

KEY ACCOUNTABILITIES AND RESPONSIBILITIES

• Through effective selling, maximizes USG's short and long term growth in sales volume, gross profit and industry position, with a particular focus on Gypsum products
• Proactively builds relationships with gypsum specialty dealers and contractors to increase preference and demand for USG Gypsum products and systems
• Expand customer base and evaluate new customer opportunity
• Effectively manage complaint process to mitigate risk
• Uses sales tools such as Salesforce.com to manage customer information, track jobs, identify leads, and locate greatest opportunities with customers
• Monitors and reports competitive activity and strategically promotes USG’s product offering
• Launches and promotes new Gypsum products while maintaining support of core Gypsum products
• Assists in answering all technical questions pertaining to Gypsum products including testing, applications, code and performance. Coordinates with contractor and technical resources when appropriate
• Applies Dimensions of Professional Selling tools and techniques throughout the entire sales process to provide an exceptional customer experience and added value
• Works closely with all shared services including Manufacturing, Marketing, Product Management, Pricing Analytics, Sales Operations and Customer Service to ensure that customer interactions all occur with the highest level of service

JOB REQUIREMENTS

Knowledge, Skills, and Abilities

• Self-starter with very strong organizational, time management, and problem-solving abilities
• Computer proficiency required in MS Office (Excel, PowerPoint, etc.). Salesforce.com is used daily to record and share information and acts as our CRM platform. Other industry related computer skills (CAD, REVIT, Sketch Up, Presentation software, etc.) are a plus
• Attends USG sponsored training courses to thoroughly understand value-proposition, positioning strength, and overall strategy and tactics of all Gypsum products
• Proven ability to identify key decision makers and build relationships
• Good listener. Strong written and oral communication skills. Interactive presentation skills. Good client and customer service skills

Physical Demands and Other Requirements

• Physical requirements include the ability to carry 30 lbs and drive a car (valid driver’s license required)
• Ability to travel approximately up to 50%

Education and Related Experience

• Bachelor's Degree in Business or a related field. Advanced education beyond a Bachelor’s Degree is a plus
• Two-year minimum sales experience in the building industry or an aligned business. Technical expertise/aptitude required
• Trained in Dimension of Professional Selling Skills and Directions communication tools to successfully engage with customers

Rate of pay may be adjusted based on the qualifications and experience of the candidate.

USG employees enjoy a number of benefit options for themselves and their families. These include two medical insurance options, as well as vision and dental coverage. The cost of these optional programs varies based on coverage level - employees generally pay 25% of the monthly premium cost, USG pays the rest. These coverage options are offered on the first day of employment with no waiting period.

Additionally, USG employees enjoy both a 401(k) Investment Plan with company match and a pension plan. Beyond these main features, employees may also choose from a number of additional programs like life insurance, accident insurance, legal insurance, even pet insurance, just to name a few. USG also offers Quarterly (hourly) / Annual (salary) bonus potential for all employees based on performance metrics tied to safety, quality, and productivity. USG also provides employees with paid time off and paid holidays.

Since 1902, Chicago-based USG has been a leader in producing innovative, award-winning products and systems to build everything from major commercial developments and residential housing to home improvements. USG's employees are committed to the highest levels of customer satisfaction and quality in everything we do. Our steadfast commitment to the company's core business values – innovation, quality, integrity, service, diversity, efficiency and safety – have helped us become the company we are today.

EOE including disability/veteran