Sales Support Associate Job at Butts Foods
Description
Essential duties and Responsibilities:
The role will be exposed and impact the complete supply chain process with our customers:
- Improves customer service experience, engages customers and facilitates organic growth
- Keeps accurate records and documents customer service actions and discussions
- Coordinates travel arrangements, meetings, conferences, and events
- Assist Account Executive with account management
- Perform data entry when orders are completed or changed
- Resolves promotional allowances, rebates, and pricing discrepancies
- Contacts customers directly when necessary
- Assists customers with existing and new orders, account statuses and relevant problems
- Collaborates with internal departments for order coordination and delivery
- Provides any necessary data or reports to the sales team
- Other duties as assigned
Qualifications and Requirements:
- High School Degree or GED preferred; Bachelor’s degree in Marketing or related field a plus
- Proficient in the use of Microsoft Office including Word, Excel, PowerPoint, and Outlook
- Basic understanding of sales principles and customer service practices
- Solid communication and interpersonal skills
- Bilingual: English and Spanish preferred
- Ability to travel: 10–30%
Benefits you will enjoy:
- Comprehensive benefits package that includes: Medical, Dental, Prescription Drug Plan, Disability Plan, Life insurance Plan.
- 401K savings Plan
- Paid Holidays
- Personal Time off
- Employee Discounts
Butts Foods is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status. All applicants must be eligible to work in the United States.
Job Type: Full-time
Pay: $17.00 - $19.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Ability to commute/relocate:
- Birmingham, AL 35217: Reliably commute or planning to relocate before starting work (Required)
License/Certification:
- Driver's License (Preferred)
Work Location: One location
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