When you join Verizon

Verizon is one of the world's leading providers of technology and communications services, transforming the way we connect across the globe. We're a diverse network of people driven by our shared ambition to shape a better future. Here, we have the ability to learn and grow at the speed of technology, and the space to create within every role. Together, we are moving the world forward - and you can too. Dream it. Build it. Do it here.

What you’ll be doing...

At Verizon, we don't wait for the future, we build it! Join the industry leader in Network and Telecommunications Services as we embark on transforming our nation's critical communications infrastructure and the FAAs National Airspace System (NAS) network. As a member of our FAA Enterprise Network Services (FENS) team, you will bring your passion, education and experience to this critical mission and interact directly with decision-makers and government staff who are tasked with ensuring the nations air transportation systems underlying communications infrastructure is secure and always available. We are hiring skilled and energetic candidates to work alongside the best and brightest employees on a long-term career opportunity to design, build and operate the next generation NAS network supporting the busiest, most complex aerospace system in the world.

As a Senior Analyst - Program & Project Management, you will be on the business side of the organization, yet support a team who liaises with IT on a daily basis, and are in need of technical expertise and input. The project management side of the role will focus on managing IT projects using the agile delivery methodology, as well as managing data cleanup activities.

Candidate Responsibilities:

• Project managing multiple IT projects at any given time.
• Interfacing with cross functional counterparts daily.
• Defining and creating user stories for IT, based on translating complicated requirements out of customer solicitations and RFPs.
• Hosting project calls, touchpoints, solution reviews, user story demos, etc.
• Manage testing of new development and defects as necessary.
• Quickly understanding current business processes, then determining and implementing process improvements that align with system development.
• Understanding the system architecture to provide the best solution(s) for complex challenges.
• Preparing user guides for user communities.
• Documenting lessons learned.
• Capturing and calculating business benefits, both quantitative and qualitative.
• Maintaining certain source documentation such as mapping documents and complex spreadsheet.

What we’re looking for...

You’ll need to have:

• Associate's Degree or two or more years of work experience.
• Three or more years of relevant work experience.

Even better if you have:

• Bachelor’s degree.
• Creative, analytical, organized, detail-oriented, team-focused, self-motivated, flexible and autonomous.
• Ability to read and understand system flow diagrams.
• Expertise in Microsoft Office suite, especially Excel.
• Expertise in Google Products.

In this hybrid role, you'll have a defined work location that includes work from home and assigned office days set by your manager.

Equal Employment Opportunity

We're proud to be an equal opportunity employer - and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.