Senior Operations Manager Job at UCLA

UCLA Los Angeles, CA

Under the direction of the Associate Dean and in collaboration with various partners, the Senior Operations Manager ensures successful implementation and operation of all activities (including programs, events, conferences, workshops and office operations) for UCLA Anderson Equity, Diversity, and Inclusion. A successful Senior Operations Manager works with a high degree of autonomy to serve as the primary operational contact for EDI activities within the Anderson community, demonstrating conscientiousness, resourcefulness, consideration of stakeholder needs, seasoned judgment, and integrity in all aspects of work. Enthusiasm, creativity, and a growth mindset in advancing work across a wide-ranging, dynamic, and complex scope ? these are all essential. Specific duties will include: oversight and management of small grant program; making travel arrangements for staff and affiliates; working with vendors and campus resources as necessary to secure equipment and supplies; planning, preparation, monitoring, and administration of a large operating budget (to include accounting, control, budgeting, treasury and investment monitoring duties); management and resolution of supply, equipment, and space needs (including development of detailed cost estimates, sourcing of vendors and partners, provision of insightful recommendations, and production of useful reports) marketing and communications management (e.g., through the website, newsletters, or email/social media announcements); coordinating and facilitating meetings with office affiliates; and office administration (e.g., managing and maintaining the office's calendar of activities; coordinating staff meetings, overseeing the Student EDI Advisory Council, managing room and event reservations, hiring and managing student workers, responding to routine inquiries about office activities; gathering information and data for analysis; regularly reporting on progress and preparing related presentations). Demonstrating conscientiousness, resourcefulness, consideration of stakeholder needs, seasoned judgment, and integrity in all aspects of work, this individual should feel comfortable navigating complex bureaucracies and enjoy skillfully streamlining necessary processes.

Percentage of Time:
100

Shift Start:
8:00 am

Shift End:
5:00 pm

Qualifications for Position

13
Records

Qualifications

Required/Preferred

Demonstrated skill in designing, coordinating, managing, and evaluating small and large-scale complex projects, events, programs, workshops and conferences, including program implementation and logistics. Able to work effectively as both a team leader and team member to drive progress.

Required

Demonstrated ability to develop and implement marketing strategies for various programs, including advertising, public relations, direct mail, email, social media, and design and production of publications, email templates and websites.

Required

Demonstrated ability to recruit, train, motivate, supervise, direct and evaluate work performance of junior (e.g., student) leaders and volunteers. Includes directing and organizing work flow to accomplish established objectives, delegating responsibility where appropriate, training and coaching, evaluating performance, and pursuing corrective actions as needed.

Required

Self-starter with the ability to effectively anticipate stakeholder needs/problems and implement solutions with minimal supervision.

Required

Highly efficient, exemplary organizational skills, detail-oriented, proactive, responsive and strong ability to demonstrate initiative. Includes skill in managing time and priorities to reliably deliver on responsibilities and commitments.

Required

Demonstrated ability to interact and liaise effectively, diplomatically, and cooperatively across diverse stakeholders (including faculty, staff, students, alumni, donors, program participants, and community members from various socio-economic, ethnic and cultural backgrounds). Includes ability to surface, share, understand, and negotiate among perspectives to formulate policies and programs and/or arrive jointly at decisions, conclusions or solutions.

Required

Demonstrated ability to convey complex information in a clear, concise and diplomatic manner to a diverse group of stakeholders in person, by phone and in writing. Must be attentive to detail, adhering to high standards for spelling, grammar, and punctuation. Involves skill in presenting to large and small audiences, and in producing all correspondence (including emails, letters, comprehensive reports, proposals and marketing materials).

Required

Demonstrated skill in navigating fast-paced, demanding situations while maintaining professional composure and commitment to stakeholder satisfaction.

Required

Demonstrated skill in proactively and resourcefully solving problems, seizing opportunities, and navigating ambiguous and dynamic circumstances to advance office priorities.

Required

Demonstrated ability to work and negotiate effectively with stakeholders and vendors to appropriate determine needs, select items, manage costs, and ensure delivery of quality products and services.

Required

Working knowledge of University policies and procedures such as accounting, travel, purchasing, facilities, mail and document services, to coordinate and expedite tasks with associated central offices.

Preferred

Undergraduate degree in relevant field; or an equivalent combination of education and experience.

Required

Working knowledge of issues related to equity, diversity, and inclusion.

Required

Additional Posting Information

Bargaining Unit:
CX-Clerical & Allied Services

Application Deadline:
05-25-2023

External Posting Date:



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