Senior Product Manager - Creative Content Job at Proofpoint
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The Role and the Team
Proofpoint is looking for a product management leader to add to the Proofpoint Security Awareness business unit. The Security Awareness department is responsible for delivering first-class security awareness solutions through our suite of products. This is a remote position working in collaboration with a high-performing team distributed over the United States and Canada.
The Senior Product Manager helps articulate a vision and translates that vision into a functional, sustainable, and technically viable product that exceeds customer expectations. This position works with cross-functional, cross-disciplinary teams to connect the dots between technology, business strategy, and customer needs; develop and prioritize project plans and roadmaps. They believe in continuous improvement and strive to delight our customers in every way.
Position Description:
The Senior Product Manager will lead product management for our content experience teams, including web front-end, back-end, data, platform, and enterprise integrations. They will drive product strategy across multiple agile teams to innovate and inspire changes to the product, aligning with the business unit as well as Proofpoint’s broader values and vision.
The Product Manager has an inquisitive mindset and desire to continuously push to learn more and uncover growth opportunities. The ideal candidate is one who knows how to get results; is driven to create and build; is operationally credible; possesses a relentless focus on the customer; and can effectively build, inspire and lead teams.
Responsibilities:
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Take product concepts from idea through validation, measurement, and iteration
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Establish best practices and processes that drive transparency and visibility for product across the organization
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Partner with UX and technology peers to create customer experiences that drive joy and are consistent with Proofpoint’s identity
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Prioritize and lead the development of new features based on Jobs to be Done, and Test and Learn practices and principles
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Establish best practices for developing and testing roadmaps, and hypothesis creation and analysis
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Work closely with leaders from UX design, analytics, engineering, and marketing to deliver extraordinary products to our customers
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Encourage collaboration with other Proofpoint teams
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Present to senior executives and represent product strategy with key team members
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Build market and competitor awareness among the team
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Ensure direct contact with partners and customers across geographies to encourage customer empathy
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Set and reinforce product goals
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Actively monitor key business metrics and adjust team priorities as appropriate to deliver on financial and customer adoption goals
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Find opportunities to improve processes and focus on providing solutions and delivering results
Required Skils:
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Exceptional relationship building skills; ability to work cross-functionally across teams to align different groups to common goals and ensure delivery of a cohesive, integrated roadmap
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Ability to motivate and inspire the team to overcome challenges and focus on problem-solving
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Ability to focus on the customer and think long-term to build products that perform well and scale efficiently but not at the expense of innovation
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Natural bar-raiser: curious and passionate, with a desire to continuously learn more
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In-depth knowledge of Jobs To Be Done and Test and Learn methodologies and approaches needed to get things done in a collaborative, lean and fast-moving environment
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Lead mostly with questions rather than opinions, thriving on the opportunity to own, innovate, create, and constantly re-evaluate
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Comfortable making recommendations across competing and equally critical business needs
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Simplify, clearly and succinctly to convey complex information and ideas to individuals at all levels of the organization
Qualifications:
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Bachelor’s Degree in Business, Computer Science or Engineering, MBA or Master’s degree preferred
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2+ years in product management with specific experience in managing security/risk management portfolio of products combined with experience in collaboration, digital content services, data security, gaming, mobile marketing, and cloud in an enterprise environment.
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Experience working with learning management systems, e-learning content authoring solutions or SCORM preferred.
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Experience working in content creation space including coordination with creative teams to deliver customer content customers preferred.
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
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