Senior Sales Manager Job at Nationwide Hotel and Conference Center
Nationwide Hotel and Conference Center located in Lewis Center, Ohio is searching for a Senior Sales Manager to join their team!
Assists the Director of Sales and Marketing in leading, training, mentoring, and holding the sales team accountable to exceed budgetary expectations by selling guest rooms and food and beverage events through direct client contact for the purpose of maximizing revenues and profitability of the hotel property while providing client satisfaction. Along with the Director of Sales & Marketing, drives a sales culture which focuses on always advancing the sale by embracing the challenge and excitement of growing recruitment, retention, and reactivation accounts, the gift of last-minute business, a focus on sales calls and site tours, and maintains an operational sales culture focused on efficiency and effectiveness.
Our attractive compensation package includes a competitive annual salary, medical, dental, vision, company paid life, 401k with match, STD/LTD, etc.
Other perks and benefits! Come work with us, and you'll receive 15 days of vacation each year, dining and travel discounts, special offers from our business partners, use of the hotel gym, 5 free nights in the hotel each year for your friends or family, dry cleaning discounts, discounts on shoes, free parking, free employee meals, etc. Not to mention all of the smiles, laughs, and good times that are always complimentary.
Primary Responsibilities:
- Collaborates closely with the DOS to deploy their sales vision for the property.
- Assists DOS to train the sales team on the CHM sales process and filling our sales pipeline through prospecting via social, telephone, email, and text channels, as well as cold colds, site tours, and outside sales calls.
- Meets and exceeds personal booking and consumption goals, pace goals, prospecting goals, site tour goals, outside sales calls goals, and personal achievement goals.
- Helps to direct the activities of the sales team, provides leadership and motivation necessary to implement effective sales and marketing strategies and to maximize the generation of total complex sales/revenues.
- Develops and maintains relationships with key accounts and organizations in order to produce transient and group business, to include room sales, group sales, food & beverage sales and catering/event sales.
- Strong customer service ethic, embracing our culture and mission statement with high emphasis on exceeding client expectations at all times and always provides authentic hospitality to every guest.
- Assists the DOS to develop and maintain property-level tactical sales initiatives to support overall sales plans, strategies and programs.
- Actively participates in Columbus Hospitality Management sales initiatives such as training, sales blitzes, joint sales calls, and referrals to sister properties.
- Attends in and out-of-town conferences to generate conference and group business, as required.
- Assists DOS to develop messaging consistent with brand image and manages marketing efforts, including but not limited to: social media, website, and overall online presence.
- Creates excitement and engagement of entire team pursuant to our company culture hallmark that defines everyone as a salesperson within our organization.
- Other duties as assigned.
Qualifications, Education and Experience:
- Bachelor’s degree or commensurate work experience.
- Minimum of 3-5 years of experience in hospitality sales
- Excellent communication skills including verbal and written. Proven ability to command an audience and quickly develop rapport and credibility with a diverse range of people.
- Knowledge of travel industry, current market trends and economic factors.
- Experience with Delphi.fdc preferred.
- Excellent organizational skills, ability to multi-task, direct and solve problems effectively with little supervision.
- Highly enthusiastic and self-motivated.
- Proven track record in leading highly effective teams.
- Time management and ability to prioritize job duties and projects.
- Ability to lead a team to fully deliver on guest, partner and owner expectations.
- Affiliations and Memberships with local Industry Associations such as MPI, PCMA, OSAE, HSMAI, or SGMP preferred.
- CHSP or CMP designation preferred.
Nationwide Hotel and Conference Center is managed by Columbus Hospitality Management, a company committed to providing quality service and memorable guest experiences in a positive and welcoming work environment. We are focused on supporting the needs of our team through our commitment to the family/work life balance and by providing development opportunities.
We are proud to be a Drug Free Workplace/EOE. All applicants will be required to submit to a background check prior to employment.
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