Brown and Caldwell has an opportunity for an experienced Senior Project Manager/Client Service Manager who will have an essential role in our Mid-Atlantic Region Water Resources business. This hybrid position can be based out of or near our North Carolina offices, Charlotte or Raleigh. In collaboration with the Area Practice Leader, Local Leaders, Technical Service Leaders, and the Marketing Manager, you will maintain and develop client relationships, connect BC solutions to client needs, lead project teams in quality project delivery, and guide procurement stages leading to new opportunities.

The Mid-Atlantic Region is a thriving/growing area demanding differentiating client service, sustainable and innovative solutions, and effective collaboration with our technical service providers and client contacts. This is a highly strategic position for someone who takes pride in exceptional client service, and positive results for our environment and clients.

Detailed Description:

Duties include but are not limited to:

• Serves as project manager and/or senior technical resource for key clients. Manage multi-disciplinary resources to deliver projects on schedule and budget and according to client critical success factors
• Utilizes internal systems for communication, tracking, and collaboration on projects and opportunities
• Supports the development of staff members, especially as it relates to exceptional client service delivery, strategic planning, and effective communication
• Leads teams conducting technical evaluations to support water resources planning and design, including watershed studies, modeling, nature-based solutions, climate adaptation, conveyance infrastructure, and regulatory compliance
• Ensures quality client services, clarity on work products, and delivery of high-quality services within budget and schedule constraints
• Develops high-value client relationships, while representing BC with key clients and teaming partners
• Engages and cultivates client service teams to support understanding and delivering on client needs and expectations
• Creates client engagement strategies and pursuit plans, actively leading in key opportunity proposal strategy, positioning, teaming, messaging, and interview development
• Meets identified performance metrics including annual sales goals, project budgets, and schedules
• Leverages resources, experience, and skills of the firm to support client goals

Desired Skills and Experience:

• B.S. degree in a related engineering field (Civil, Environmental, etc.) required; M.S. degree in a related engineering field with a focus on water resources or environmental engineering preferred
• Professional Engineer registration in the State of North Carolina
• A minimum of 12 years experience in consulting and engineering services in the environmental sector with progressive responsibilities including business development and project delivery especially for water resources municipal clients, preferably in North Carolina
• Demonstrated ability to communicate effectively with clients, lead project teams to meet project requirements, and provide strong business growth results in management roles
• Proven track record of successfully managing projects, delivering on time and on budget while meeting or exceeding client expectations
• Proven understanding of environmental and regulatory drivers for clients and projects
• Knowledge of business and management principles involved in strategic planning, resource allocation, leadership techniques, and coordination of people and resources
• Proven technical skills with the ability to articulate ideas and concepts both visually and contextually are required
• Ability to motivate others and lead teams to implement plans for projects and client pursuits
• Valid driver’s license and good driving record
• Proficiency with Microsoft Suite including Word, Outlook, Project, Excel, and PowerPoint is required.
• Proficiency in AutoCAD, Civil 3D, ArcGIS, HEC-RAS, and PCSWMM preferred

Salary Ranges: The anticipated starting pay range for this position is based on the employee’s primary work location and may be more or less depending on skills, experience, and education. These ranges may be modified in the future.

Location A: $137,000 - $187,000

Location B: $151,000 - $206,000

Location C: $164,000 - $225,000

You can view which BC location applies to you here. If you have any questions, please speak with your Recruiter.

Benefits and Other Compensation: We provide a comprehensive benefits package that promotes employee health, performance, and success which includes medical, dental, vision, short and long-term disability, life insurance, an employee assistance program, paid time off, and parental leave, paid holidays, 401(k) retirement savings plan with employer match, performance-based bonus eligibility, employee referral bonuses, tuition reimbursement, pet insurance, and long-term care insurance. Click here to see our full list of benefits.

About Brown and Caldwell

Headquartered in Walnut Creek, California, Brown and Caldwell is a full-service environmental engineering and construction firm with 52 offices and 1,900 professionals across North America and the Pacific. For 75 years, we have created leading-edge environmental solutions for municipalities, private industry, and government agencies. We strive to be the company of choice—to our clients, who benefit from our passion for delivering exceptional quality, and to our employees, present and future, who share our commitment to client service, collaboration, and innovation. Join us, and you will find a home where you can do your best work, reach new levels of expertise, and enjoy exceptional development opportunities. For more information, visit www.brownandcaldwell.com

This position is subject to a pre-employment background check and a pre-employment drug test.

Notice to Third-Party Agencies: Brown and Caldwell does not accept unsolicited resumes from recruiters or employment agencies. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement and approved engagement request with Brown and Caldwell, Brown and Caldwell reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency.

Brown and Caldwell is proud to be an EEO/AAP Employer. Minorities/Women/Disabled and Protected Veterans are encouraged to apply. Brown and Caldwell ensures nondiscrimination in all programs and activities in accordance with Title VI of the Civil Rights Act of 1964.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)