GENERAL DESCRIPTION

Performs routine (journey-level) records and information management work. Work involves assisting in designing, evaluating, reviewing, recommending, implementing, updating, and maintaining a records and information management program. Works under moderate supervision, with limited latitude for the use of initiative and independent judgment.

This position works in a hybrid work environment. Employee must be willing and able to physically work in the office on a set schedule each week and provide additional coverage as needed. When working from home, adequate space and infrastructure, to include reliable high-speed internet, must be in place to support business needs.

Essential Job Functions

• Provides assistance to employees on a variety of matters related to records and information management.
• Scans, stores, indexes, and classifies records.
• Gathers information to help with the identification of records to ensure they are correctly categorized for records retention.
• Assists with gathering records to respond to open records requests in accordance with the Public Information Act.
• Assists with setting up and utilizing records management systems and formulating filing systems.
• Assists with the identification and transfer of inactive records including preparing records for storage, returning records to referring entities, or destruction.
• May assist with the identification of the agency’s vital records and the creation and maintenance of the agency’s vital records protection and disaster recovery plans.
• May assist with developing and conducting records management training for agency staff.
• Performs related work as assigned

Please paste the following URL into a browser to view the entire job posting in the CAPPS Career Section: https://capps.taleo.net/careersection/ex/jobdetail.ftl?job=00029502

MINIMUM QUALIFICATIONS:

• Graduation from a standard high school or equivalent.
• Three years' experience in administrative positions, requiring expertise in office practices and procedures, legal principles, or administrative support.
• Experience in the use of Windows, Microsoft Office products, including Excel, Word, Outlook, SharePoint, Teams, and Adobe Professional.
• College credit may be substituted for experience on a year-for-year basis.

Preferred Qualifications:

• Working with confidential/sensitive files.
• Working with government records.

Registration, Certification, Licensure:

• None required.

KNOWLEDGE, SKILLS, and ABILITIES

• Demonstrable knowledge of record keeping systems and data base management.
• Demonstrable knowledge of general office practices, basic writing, grammar, spelling, sentence structure, and arithmetical applications.
• Knowledge of legal practices and terminology.
• Demonstrable skill in the use of computers and office equipment.
• Skill in the use of reference materials.
• Skill in the use of Windows, Microsoft Office products, including Excel, Word, Outlook, SharePoint, Teams, and Adobe Professional.
• Ability to use an automated case management system.
• Ability to maintain files and records.
• Ability to interpret rules, regulations, policies, and procedures.
• Ability to communicate clearly, effectively, and accurately, orally and in writing.
• Ability to work effectively with SOAH employees.
• Ability to organize and prioritize multiple work tasks and communicate work deadlines.
• Ability to analyze problems, develop practical solutions, and perform accurate detailed work.
• Ability to train others.
• Ability to lift up to 30 pounds.

VETERANS

Use your military skills to qualify for this position or other jobs. Please visit the Texas Workforce Commission's Skills to Work at https://texasskillstowork.com/ to translate your military work experience and training courses into civilian job terms, qualifications, and skill sets.

Additional military crosswalk information may be found on the Texas State Auditor's website at: https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MOSC_LibraryandRecords.pdf.

ADDITIONAL INFORMATION

• The State Office of Administrative Hearings does not discriminate on the basis of race, color, national origin, sex, religion, age, genetic information, or disability in employment or provision of services.
• Applicants contacted for interviews who need special accommodations should notify Human Resources prior to the interview.
• Men aged 18 through 25 must be registered with the Federal Selective Service System or have an exemption from registration.
• The Immigration Reform and Control Act of 1986 require all new employees to present proof of identity and eligibility to work in the United States of America.
• Positions that require travel will require a driving record check upon initial employment and annually thereafter.

BENEFITS

Positions with the State Office of Administrative Hearings may offer the following benefits:

• State-paid health insurance (a 60-day waiting period will apply if not currently employed by the State of Texas)
• State-paid life insurance for the employee
• Retirement plan
• Monthly annual and sick leave accruals
• An average of 13 paid holidays per fiscal year (September 1st through August 31st)
• Participation in agency-sponsored work alternative program
• Participation in agency Employee Assistance Plan (EAP)

Optional benefits that may include employee costs

• Dependent health insurance
• Texa$aver 401(k) and 457 programs
• TexFlex healthcare and dependent care reimbursement account
• Dental insurance
• Term life insurance
• Short-term and long-term disability coverage