Specialist I, Patient Educ Job at Boston Scientific Corporation
Specialist I, Patient Educ
Boston Scientific's hybrid workplace includes remote and onsite roles. By applying to this position, you will have the opportunity to discuss your preferred working location with your Talent Acquisition Specialist.
Additional Locations: US-CA-Valencia
Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance
At Boston Scientific, we’ll give you the opportunity to harness all that’s within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we’ll help you in advancing your skills and career. Here, you’ll be supported in progressing – whatever your ambitions.
About the role:
Patient Education Specialist acts as a direct contact for Territory Manager (TM) and TM team, along with physician’s offices and hospitals to educate prospective patients. You will be responsible for maintaining pipeline of candidates, contacting, educating, and progressing patients along their journey to potentially receiving a trial with the local physician, TM and team. You will be accountable for complying with all Regulatory requirements with respect to complaint handling and maintaining the accuracy of the data within BSC business systems. This is a great opportunity to provide patient care in an office-based setting.
Your responsibilities will include:
- Enter in all candidate information received from web site, post cards, local events and physician offices/hospitals into CRM tracking system.
- Contact all patient candidates within acceptable timeframe as determined by management.
- Educate candidates on spinal cord stimulation, pain management, insurance, psychological evaluations, and other requirements needed to get to a trial.
- Responsible for knowing all potential objections to SCS-therapy and respond per training.
- Provide summary reports to TM and local offices on a weekly basis.
- Draft written communication for letters and e-mails to candidates, TM and physician offices as needed.
- Support local TM and physicians with any education events and candidate follow-up as needed.
- Position will require periodic travel to meet with local sales reps, physicians, and customer staff.
- Perform other related duties as assigned, including special projects.
What we're looking for in you:
Basic Qualifications
- Knowledge of computer skills Microsoft Office.
- Excellent written and oral communication skills and organizational skills.
- At least 1-year experience in a fast-paced customer service environment.
Preferred Qualifications:
- Bachelor’s Degree in Engineering, IT, Health Science, Business, Nursing, Computer Science, Communications, Psychology, History.
- Experience in medical device industry
- Biology, medical terminology, medical products or manufacturing
Requisition ID: 563395
As a leader in medical science for more than 40 years, we are committed to solving the challenges that matter most – united by a deep caring for human life. Our mission to advance science for life is about transforming lives through innovative medical solutions that improve patient lives, create value for our customers, and support our employees and the communities in which we operate. Now more than ever, we have a responsibility to apply those values to everything we do – as a global business and as a global corporate citizen.
So, choosing a career with Boston Scientific (NYSE: BSX) isn’t just business, it’s personal. And if you’re a natural problem-solver with the imagination, determination, and spirit to make a meaningful difference to people worldwide, we encourage you to apply and look forward to connecting with you!
Nearest Major Market: Los Angeles
Job Segment: Travel Nurse, Computer Science, Medical Device, Patient Care, Engineer, Healthcare, Technology, Engineering
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