HireQuest Direct

"Workforce Solutions on Demand"

JOB DESCRIPTION

Division/ Department:

Operations Location: Murfreesboro, TN

Effective Date: 11/17/2022
Job Title: Branch Manager

Position Type: Full Time Exemption Status: Exempt
Reports To: Regional Operations Manager

Hours per Week: Minimum of 40

JOB SUMMARY
This position is responsible for all daily aspects of running the Branch. This includes ensuring profitability of the branch and a high level of customer satisfaction. This position develops and maintains a clear level of communication with Business Development. Professional appearance and demeanor are required.

JOB RESPONSIBILITIES
● Ensure that branch employees follow the Core Values at all times
● Knowledgeable and able to perform all responsibilities of Branch Manager and/or Staffing Coordinator
● Train and coach all new HireQuest Direct employees hired for the branch
● Dispatch Hire Quest employees
● Mitigate any issues with Hire Quest employees
● Work with Sales to find solutions for any staffing complaints from customers
● Perform daily and weekly pay outs for Hire Quest employees
● Conduct customer calls in a timely matter and report to supervisor any issues
● All billing for the branch to be done and submitted by close of business Tuesday
● Ensure that Certified Payroll is completed each week
● Conduct Accounts Receivable collection calls
● Submit billing adjustments to Supervisor for approval when necessary
● Handle all Unemployment Claims in a timely manner and follow policy
● Handle all Workers Compensation claims in a timely manner and follow policy
● Schedule Job Fairs also scheduling branch employee participation.
● Oversee and participate in recruiting for all staffing needs
● Schedule and ensure timely two week reviews with all supervised personnel
● Establish a weekly work schedule for branch employees and submit to your supervisor
● Mediate any employee issues using counseling and progressive discipline practices
● Any other duties assigned by the Director of Operations as needed

JOB AUTHORITY
Supervision Exercised: Supervises Staffing Coordinators
Level of Supervision Received: General

Responsibility/ Authority
(A) Relationships: Interacts with all levels of employees and leadership
(B) Equipment: Laptop and/or cell phone if needed. Accountable for all Personal Protection Equipment
(C) Money: Pay Cards

JOB REQUIREMENTS
Education Level Required: Minimum of a High School education

Job Type: Full-time

Pay: $45,000.00 - $50,000.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 1 year

Schedule:

• 10 hour shift
• 8 hour shift
• Monday to Friday
• On call
• Weekend availability

COVID-19 considerations:
common surfaces are sanitized regularly

Ability to commute/relocate:

• Columbia, TN 38401: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Required)
• Recruiting: 1 year (Required)

License/Certification:

• Driver's License (Required)

Work Location: In person

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