The Student Success Coordinator must:

Motivate, encourage, mentor, and teach students how to navigate higher education.

Create and advocate for a welcoming environment for students.

Demonstrate a personal commitment to diversity, equity, and social justice.

Demonstrate initiative, creativity, teamwork, conflict resolution, and decision-making skills.

Employ excellent community skills, including active listening and responding skills.

Feel comfortable using technology.

Be familiar with student development and student retention theories.

Be dependable, have excellent organizational skills, and pay close attention to details.

Participate in ongoing professional development sessions.

Candidate should possess the ability to:

Communicate effectively (in writing and verbally) with a wide range of diverse individuals.

Provide excellent customer service and one-on-one consultations with students.

Participate in the development and operation of a student retention program that pays particular attention to the potential challenges that students from traditionally under-represented backgrounds may experience.

Case manage between 50 to 150 students providing care and support toward academic, social, and life skills development.

Facilitate meetings with students and faculty

Maintain and update student files, including recording all interactions with students

Work collaboratively with others in the DPT program team, as well as our campus partners.

Assess the needs of students and create interventions or services to meet these needs.

Organize, process and disseminate large amounts of information accurately and when it is relevant to students.

Learn the requirements of U of U services, major prerequisites, programs and degree options, as well as college resources and processes (e.g., admissions, registration, financial aid, placement, academic advising and orientation, immersions).

Function independently with integrity under general supervision.

Be proficient in common computer programs designed to improve work efficiencies and communiation (e.g., Microsoft Office Programs [Word, Excel, PowerPoint, Outlook], Adobe Acrobat, Qualtrics)

Prioritize assignments, plan, and carry projects to completion.

Learn quickly, work well under pressure, and work ethically with confidential information.

Advocate for all students with an emphasis on students who may be at risk of leaving college because their needs are not being met by the institution.

Assist in planning and facilitating academic recovery programming and coaching for students.

Evaluate student success interventions and create reports and establish recommendations.

Work a flexible schedule which may include mornings, evenings, and weekends.

This job description is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.

Bachelor’s degree or equivalent experience (1 year of education is equivalent to 2 years’ experience)

Demonstrated human relations and effective communication skills

Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.

The University of Utah values candidates who have experience working in settings with students from diverse backgrounds and possess a strong commitment to improving access to higher education for historically underrepresented students.

Individuals from historically underrepresented groups, such as minorities, women, qualified persons with disabilities and protected veterans are encouraged to apply. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.

The University of Utah is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran’s status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.

To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Affirmative Action:

Director/ Title IX Coordinator

Office of Equal Opportunity and Affirmative Action ( OEO /AA)

383 University Street, Level 1 OEO Suite

Salt Lake City, UT 84112

801-581-8365

oeo@utah.edu

Online reports may be submitted at oeo.utah.edu

For more information: https://www.utah.edu/nondiscrimination/

To inquire about this posting, email: employment@utah.edu or call 801-581-2300.

The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.

This position may require the successful completion of a criminal background check and/or drug screen.

https://safety.utah.edu/safetyreport This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.