Systems Administrator Job at Tista Science and Technology Corporation
Overview:
TISTA associates enjoy above Industry Healthcare Benefits, Remote Working Options, Paid Time Off, Training/Certification opportunities, Healthcare Savings Account & Flexible Savings Account, Paid Life Insurance, Short-term & Long-term Disability, 401K Match, Tuition Reimbursement, Employee Assistance Program, Paid Holidays, Military Leave, and much more! Responsibilities:
Education:
Are you a
Systems Administrator who would like to have a positive impact for millions of people? If so, we may have an opportunity for you!
TISTA associates enjoy above Industry Healthcare Benefits, Remote Working Options, Paid Time Off, Training/Certification opportunities, Healthcare Savings Account & Flexible Savings Account, Paid Life Insurance, Short-term & Long-term Disability, 401K Match, Tuition Reimbursement, Employee Assistance Program, Paid Holidays, Military Leave, and much more!
- Gather customer requirements and use them to develop solutions
- Troubleshoot and resolve issues related to computer systems
- Work on the DocuSign project which will include intake requests
- Work SNOW tickets, tracking requirements and workflows in Jira
- Monitor system performance and recommend improvements to ensure optimal performance
- Maintain accurate documentation of system configurations, procedures, and policies
- Provide technical support and training to end-users as needed
- Experience with DocuSign, ServiceNow and Jira
- Must have knowledge on a number of debugging protocols and processes
- Must be able to troubleshoot problems and issues identified by customers and implement corrective actions quickly
- Must have service desk experience to assist customers
- Knowledge of word processing and spreadsheet applications
- Knowledge of troubleshooting and problem solving, client relations, requirement assessment and analysis, project management methodology
- Strong written, verbal, and interpersonal skills
- Ability to work independently with little supervision to meet project deadlines
- Ability to multi-task and work cooperatively with other
Education:
- Bachelor’s Degree in Engineering, Computer Science, Systems, Business, or related scientific /technical discipline
- Eight (8) years of additional relevant experience may be substituted for education (8 years total)
Clearance:
- HIGH: Tier 4S (Standard BI) Location:
Location:
- 100% Remote, USA
- Monday - Friday (8:00 AM – 4:30 PM CST Time)
Pay Range:
- The pay for this position ranges from $28,665 to $53,125
- The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience, and location
- Also, certain positions are eligible for additional forms of compensation, such as bonuses
- TISTA associates are eligible to participate in our comprehensive benefits plan! More information can be found here: https://tistatech.com/working-at-tista/
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