Vision IT's mission is to understand, analyze, plan, design, develop, and implement the right solutions to optimize our customers' investments. Internally, our focus is on our employees' professional and technical development, and we believe mentorship is essential to success.

We seek the immediate service of a Systems Engineer (SYSMAN) in Fort Huachuca, AZ. The selected candidate will formulate and define the system's scope and objectives based on user needs.

POSITION DESCRIPTION:

• Provide computer management system application deployment, configuration, monitoring, reporting, and sustaining services in accordance with system owner guidance, best practices, and/or industry standards
• Support patching and system hardening through STIG application
• Develops, updates, and provides evidence for POAM maintenance and resolutions for all team-controlled assets identified with an open security vulnerability requiring mitigation.
• Provide account management services to create, modify, and delete administrator and user accounts. 10) Review and monitor event and user access logs and provide routine system updates.
• Troubleshoot application errors, operating system(s), server hardware, network communications, and storage allocation issues within the SYSMAN environment.
• Utilize diagnostic tools to trace and resolve technical problems.
• Identify complex network and system fault corrections.
• Utilize Remedy ITSM to track and resolve problems impacting continued system operations and make recommendations for any corrective actions required.
• Monitor for policy changes for Information Systems.
• Devise or modify procedures to solve complex problems considering equipment capacity and limitations, operating time, and form of desired results
• Prepare detailed specifications for future programs
• Analyze and revise existing system logic difficulties and document as necessary
• Possess competence to work on most phases of applications systems analysis activities
• Perform automated system configuration, updating, patching, monitoring, system reporting, and statistics for deployed applications, operating systems, and services using configuration, monitoring, and enterprise orchestrating systems/services
• Support the configuration and maintenance of applications to support system owner and mission owner requirements.
• Document revised/updated procedures, processes, and methods for the operations and maintenance of the SYSMAN infrastructure.
• Support application/software updates/patches and provide system/service status reporting for systems within RCC-C AOR as requested.
• Provide on-call support after business hours and during weekends when required.
• Follow ITIL best practices to manage tickets and processes.
• Develop and/or maintain SOPs, TTPs, and SmartBooks associated with current knowledge of relevant technologies as assigned.

REQUIRED/DESIRED:

• Active SECRET clearance with T5 investigation or the ability to obtain Interim SECRET T5 eligibility
• An IAT II certification (CCNA-Security, CND, CySA+, GICSP, GSEC, Security+ CE, or SSCP) is required
• ITIL Foundation Certification
• Microsoft - How to use Configuration Manager (SCCM)
• DISA ACAS v5.3
• AA/AS or BS/BA and Professional Experience; In lieu of a Formal Degree, additional years of Professional Experience may be required
• Ability to perform on-call and after-duty hours as needed
• Communicate effectively both orally and in written form with users and office staff
• Capable of explaining complex procedures both verbally and in writing
• Work independently and within a team structure
• Ability to set priorities and organize work to meet deadlines
• Ability to solve problems quickly and completely in a logical manner

About Our Work

We are Vision IT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, besides our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.

COVID-19 Vaccination

Vision IT does not have a vaccination mandate that applies to all employees. To protect the health and safety of its employees and to comply with customer requirements, however, Vision IT may require employees in certain positions to be fully vaccinated against COVID-19. Vaccination requirements will depend on the status of the federal contractor mandate and customer site requirements.

Vision IT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected class.