Technical Account Manager, Public Sector, Google Cloud Job at Google

Google Austin, TX

Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Austin, TX, USA; Boulder, CO, USA.

Minimum qualifications:

  • Bachelor's degree in Computer Science, Engineering, a related technical field, or equivalent practical experience
  • 5 years of experience in customer-facing roles, interfacing with executive stakeholders, driving, managing, and delivering IT technical implementations and transformation programs
  • Experience supporting customers in Google Cloud operations
  • US Government Top Secret Security Clearance

Preferred qualifications:

  • MBA or Master's degree in a management, technical, or engineering field
  • Experience collaborating with channel partners, systems integrator's, and third-party developers to deliver high-impact solutions
  • Experience in application/workload migration to public Google Cloud providers
  • Understanding of IT operations, database systems, networking, IT security, application development, service architecture, cloud-native application development, hosted services, storage systems, or content delivery networks

About the job

The Google Cloud Platform team helps customers transform and build what's next for their business — all with technology built in the cloud. Our products are engineered for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers — developers, small and large businesses, educational institutions and government agencies — see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners.

Our Google Cloud Customer Experience organization in Google Cloud delivers product and implementation expertise to our customers. As a Technical Account Manager (TAM), you will lead the successful adoption of Google Cloud with customers and organizations, guiding them through the strategic and technical facets of their Google Cloud journey. You will regularly engage with stakeholder groups, including executives of large enterprises and a cross-functional and geographically dispersed team. You will also travel domestically and internationally approximately 25% of the time.

Google Cloud accelerates organizations’ ability to digitally transform their business with the best infrastructure, platform, industry solutions and expertise. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology – all on the cleanest cloud in the industry. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

The US base salary range for this full-time position is $150,000-$238,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.


Responsibilities

  • Manage, expand, and scale a team of Technical Account Managers.
  • Interact with partner leads, business, and technical stakeholders to manage complex customer relationships and environments, helping the customers define and achieve their goals in Google Cloud transformation.
  • Work with customer technical leads, client executives, and partners to manage and deliver successful migrations to Google Cloud solutions.
  • Create programs and processes to achieve scalable impact across the customer and partner ecosystem.
  • Understand customer needs and help shape Google’s long-term product strategy.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.



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