Passionate about the written word and want to join an organization with a mission that matters? If you a communications professional with experience developing communication processes and strategies, and drafting and delivering customer-facing messaging covering complex (technical) concepts, then we have an exciting opportunity here at The Texas Department of Transportation. This position will support the Information Technology Division by creating communications for TxDOT information systems users on application development efforts and system changes. Must be able to create polished, executive presentations, and an understanding of organizational change and communication analytics is a plus. Our environment is fast-paced and collaborative, and the right candidate will have a passion for customer service that shines through. We offer a hybrid work schedule and have a beautiful campus where creativity can thrive. If this sound like something you've been looking for, apply today!

At TxDOT, we value employee work-life balance. In keeping with our commitment to this value, our employees benefit from a wide array of programs and activities that include:

• Low Turnover
• Retirement Pension
• Alternative Work Schedules
• Paid Leave/Holidays
• Health Premiums paid at 100% for full-time employees
• On the Job Training
• Tuition Assistance Program
• Comprehensive Wellness Program/Wellness Leave Incentives
• Career Development Programs/Opportunities for advancement

For a complete list of our total compensation package please visit our website at: Total Compensation Package
To view benefits available to all State of Texas employees visit: Benefits at a Glance | ERS (texas.gov)

The Technical Communications Specialist (TxDOT Title: Information Specialist V) is responsible for planning, creating, and maintaining communications and communications processes to support TXDOT ITD Applications. This position will focus on drafting communications for internal and external customers of Applications for product releases and system updates and create communication plans according to ITD processes for end-user training needs and organizational change. The Technical Communications Specialist will also assist Applications leadership with creating polished presentations for executive audiences, document ITD governance meetings, and support ITD through branding, messaging, and general communications tasks.

Essential Duties:

• Draft communications in support of Application product releases, updates, and upgrades
• Oversee communications from Applications to other ITD and TxDOT business areas
• Plan, develop, deliver, and maintain operational guidance and process documentation
• Translate complex technical concepts into accessible reporting, communications products, and documentation for data visualizations and presentations
• Support content development for metadata tagging for data domains
• Develop multimedia training content as needed following ITD enterprise communications process
• Create brief video tutorials, help systems and online user guides
• Support routine, recurring communications such as monthly and quarterly reports
• Write in explanatory and procedural styles for multiple audiences
• Consult with stakeholders to assist in implementing updates to software documentation

Minimum Qualifications:

Education: Bachelor's Degree in n Communications, Public Relations, Business or related disciplines. Relevant work experience may be substituted for degree on a year per year basis. Substitutions for Minimum Qualifications

Experience: 5 years writing, editing, journalism or communications related activities. (Experience can be satisfied by fulltime or prorated parttime equivalent). Related graduate level education may be substituted for experience on a year per year basis.

Licenses and Certifications: Valid driver’s license. This position requires driving a state vehicle.

Competencies:

• Proven experience in technical writing with a focus on data and analysis a plus
• Skilled in other written communication disciplines, including creative and persuasive writing
• Excellent planning skills
• Background in social media tools such as Twitter, Facebook and Youtube
• Knowledge of software documentation tools and roadmap tools such as Roadmunk
• Excellent verbal communications skills
• Strong attention to detail
• Skilled at prioritization and multitasking

Physical Requirements and Working Conditions:

• Sedentary work: Lift up to 10 lbs at a time and occasionally carry files/small tools
• Repetitive Motion-substantial movements of the wrists, hands, and/or fingers
• Close Visual Acuity-work includes data/figures; view a computer screen; extensive reading

Conditions of Employment:
Please click this link to read the standard conditions of employment for all positions: Standard Conditions of Employment (TxDOT)

TxDOT is committed to hiring veterans. To assist in determining whether your military experience may pertain to the minimum requirements for this position, Military Occupational Specialty (MOS) codes from each branch of the U.S. Armed Forces have been assigned to each state classification code/title where applicable. The MOS codes are grouped by occupational category.

To view the MOS codes please click on link below and click on the appropriate occupational category.

https://hr.sao.texas.gov/CompensationSystem/JobDescriptions

The Texas Department of Transportation is an Equal Opportunity/Affirmative Action Employer, and does not tolerate discrimination in the workplace. We are committed to a diverse and inclusive workplace. All employment is decided on the basis of qualifications, merit and business need.

If requested, reasonable accommodations will be made for persons with disabilities for any part of the employment process in accordance with the Americans with Disabilities Action of 1990.

Please click this link to read the information for applicants: Additional Applicant Information