Description

At Netspend, making payments accessible for more people in more ways is at the heart of what we do. We connect brands, people and payment products to deliver innovative financial solutions for everyone.

For over two decades, we’ve been operating the original Neobank and have been a leading provider of financial services for traditionally underserved markets. Today, we’re empowering more consumers with greater security, control and convenience than ever before through faster payments. We’re also enabling businesses to seamlessly move money and to create exceptional experiences that deepen connections with their customers and employees.

We are uniquely positioned with program management offerings, a proprietary processing platform accessible by modern open API’s, real-time payment technology, live agent servicing and much more…. Our full range of issuing capabilities enables our partners to customize their payment experience through the convenience of a single provider.

We have experienced a great deal of success and have established a robust pipeline of programs and are making additional investments to further expand our business development activities as well as our capabilities.

Netspend, based in Austin, has always maintained a culture of inclusivity and community. We’re a diverse group of people from all over the world with varied professional backgrounds and we embrace the fact that everyone here has something unique to offer. A part of the daily life at Netspend includes events and activities designed for well-being as well as service to our community.

Background

At Netspend, we empower millions of customers every day. We are seeking a highly energized product specialist to help lead our team and products into the future. This is an important role that is new to the group and owns a key strategic growth area - Netspend’s digital platform capabilities.

Position Summary

As a Technical Product Manager at Netspend, your role is to drive the strategy and roadmap across the powerful Netspend financial ecosystem. Day to day, you will work with channels and partners to innovate and execute ideas across products and features. You ensure team collaboration, product vision, strategic direction and digital innovation across the enterprise.

This role is primarily responsible for leading the full API product lifecycle from API design and production by working closely with other stakeholders to come up with the optimal API strategy that delivers the most value back to the Netspend business.

This role is in the Product Technology organization and is tightly aligned with Product Solutioning, Product Management and Engineering.

Responsibilities

• Work with the business, partners and technical teams to design, develop and launch new capabilities and enhancements to our customers
• Develop and execute the product strategy and business cases for platform capabilities and APIs enabling partner solutions and experiences
• Define product roadmaps including API frameworks, partner and user authentication standards, governance and regulatory standards, monitoring, sandbox, and developer documentation
• Develop product roadmap plans, release iterations and launch strategies in support of the overall product strategy by collaboratively working with internal stakeholders
• Work closely with the technology team to drive both technical vision and delivery of the product roadmap
• Understand strategic and competitive position in the marketplace through customer interaction and market research
• Perform competitive analysis to identify opportunities that support strategic and tactical recommendations
• Develop pricing strategy and operational framework for internal and external integrations
• Define, monitor and analyze metrics that will be used to inform product success and help drive experience and integration improvements
• Help resolve business and technical challenges across the organization
• Be a leader in the company, providing the voice of the customer and contributing to the company’s overall strategy

Qualifications

• 7+ years of relevant work experience in financial services with a strong background in Product and Development disciplines
• At least 3 years of experience managing APIs, open platform capabilities and platform monetization
• Engineering background preferred, including prior success executing at a senior-level
• Prior success in launching APIs and platform capabilities at scale
• Experience with digital payments, transaction processing and Visa / Mastercard capabilities
• Strong love for clean design, user experience and keeping things simple
• Passionate about users and their feedback, both good and bad
• Strive to solve complex problems in a simple way
• Business savvy, but really a techie at heart
• An MVP philosophy with an Agile approach at the core
• Strong accountability and the desire to always improve
• On top of industry trends, tools and technologies that can be leveraged to our advantage
• Ability to travel up to 10% and work across teams worldwide
• As provided in NetSpend's Background Check policy, eligible candidates may be subject to drug, criminal history, and credit checks, which will be conducted and used in accordance with applicable local, state, and federal laws