• Sales contact: Sales Engineers will develop prospects and follow up on inquiries from the field, sales calls, sending technical correspondence to customers, demonstrate products and answering technical questions. They will search for new customers that could benefit from company products. A sales engineer must be able to listen to customers using astute questioning to understand and anticipate their needs. They must also be able to identify target markets and niche solutions for the company’s products and services. Once relationships are established, the sales engineer must continue to develop and maintain a close relationship with potential customers and maintain a high level of continuous contact with existing customers.
• Sales Activities: Sales Engineers will also keep principals informed of sales activities, develop/generate new business, providing technical information and support to customers. This will include but not limited to pricing, quotations, negotiations, status of orders and forecasts keeping in mind our sales growth projections. The Sales Engineer will be responsible for the sale of products and/or services to commercial and industrial accounts; both direct and through distribution.

• Persuading customers that Arbin Instrument’s products will best satisfy their needs in terms of quality, price and delivery through knowledge of the competitive advantages of the products. Must have strong product and application knowledge and be able to demonstrate this to existing or potential customers.
• Generate quotes and technical proposals and be able to present them. Negotiate tender and contract terms to meet the needs of the customer and company. Be able to close the sale through agreement of terms and conditions.
• The Sales Engineer will analyze the customer’s needs and prepare proposals and high-level designs to address specific customer requirements; keeping in mind the customer’s vision of the end result.
• The Sales Engineer position requirements travel. This includes presenting proposals to customers or visiting onsite to conduct live demonstrations of products. This will also include Trade Shows, as representatives of Arbin Instruments.
• Post-Sale Activities: This will include administering customer accounts and responding to and following up on all aftermarket inquires and sales. In addition, the sales engineer will co-coordinate sales project and help in the design of custom made products. They will also maintain an ongoing log of all customer feedback and act as a first line contact for all customer support issues that may arise; providing phone and email support to diagnose issues and/or route them to the appropriate personnel to resolve the issues.

• Minimum of B.S. in Physical Science or Engineering Degree.
• Prefer someone with previous experience in technical sales or support.
• Strong sales/customer service background.
• Demonstrates strong written and verbal communication and interpersonal skills.
• Strong technical and problem-solving skills with the ability to communicate technical solutions and concepts in a clear, concise manner.
• Must be detail-oriented with the ability to deal effectively with engineers, scientists and other technical personnel and can grasp technical concepts quickly, and to be able to articulate business proposals.
• Results oriented, efficient, self-motivated, high-energy, meticulous with a strong work ethic.
• Requires high-level PC proficiency of Microsoft applications
• Willing to travel

Arbin Instruments has been providing testing equipment for energy storage applications large and small for over 30 years. Nestled in the lush Brazos Valley, Arbin’s headquarters and production facility is located in College Station, spanning approximately 65,000 square feet and housing our administrative, manufacturing, R&D, marketing, support, sales, and operations personnel. At Arbin, we understand the vital role energy storage plays in our everyday life and its importance to our future. This is why we work hard to provide the best service and testing equipment as a tool for both researchers and industry. Dr. John Zhang, Arbin’s owner, has more than 10 patents in his name that are utilized in our products and he remains our chief research and development scientist. Arbin is a leading global supplier of testing instruments for the energy storage market. We have offices around the world including Germany, China, Korea, Taiwan, Hong Kong and most recently India and Vietnam. Our customers include some of the largest electric vehicle manufacturers, consumer electronics manufacturers, universities and research labs, and battery manufacturers around the world. To find out more about Arbin visit our website at www.arbin.com.