Technical Support Administrator Job at AAA Cooper Transportation (ND)
Job Description:
Our Dothan, AL Office is immediately hiring a full-time Technical support administrator.
Join AAA Cooper Transportation today! Our Technical Support team has helped us be recognized by Forbes as one of America’s best midsize employers for 5 consecutive years. Technical support administrators are a vital part of keeping our systems safe and our trucks on the road. Administrators help maintain business with systems operating as efficiently as possible.
Come join our team and see why our tech support makes a difference. More reasons to join one of Americas best midsize employers:
Job Requirements:
Our Dothan, AL Office is immediately hiring a full-time Technical support administrator.
- M-F, No Weekends
- General Information Systems troubleshooting and maintenance.
- General off-the-shelf and custom application support.
- Transportation Management System (TMS) support (AS400).
- Collaborate with business units and advanced support teams to resolve IT issues.
- Proper triage and documentation of all support tickets.
- Maintain knowledge of articles as resolutions are developed.
Join AAA Cooper Transportation today! Our Technical Support team has helped us be recognized by Forbes as one of America’s best midsize employers for 5 consecutive years. Technical support administrators are a vital part of keeping our systems safe and our trucks on the road. Administrators help maintain business with systems operating as efficiently as possible.
Come join our team and see why our tech support makes a difference. More reasons to join one of Americas best midsize employers:
- Paid Holidays
- Paid Vacation
- Employee Stock Purchase Plan
- 401k with company match
- Uniforms
- Health, Dental, and Vision Insurance
- Company Health Savings Account contributions
- Company-paid life insurance
- Long Term Disability
- Dependent Life Insurance
- Accidental Death & Dismemberment Insurance
- Wellness programs
- Safety and Performance Rewards Program
- Tuition Reimbursement Program
Job Requirements:
- 1-3 years of Information Systems support
- Knowledge of iseries, Microsoft office, OS technologies, and x86 architecture
- Troubleshooting
- Excellent communication skills
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