What you will do:
Clearwater Paper (NYSE: CLW) is a publicly held company and a premier supplier of private brand tissue to major retailers, including grocery, drug, mass merchants and discount stores. In addition, the company produces bleached paperboard used by quality-conscious printers and packaging converters, and offers services that include custom sheeting, slitting, and cutting. Clearwater Paper's employees build shareholder value by developing strong relationships through quality and service. Working at Clearwater Paper provides an opportunity to enrich your career through challenging and meaningful work and ongoing training and development—all in a supportive environment. We know our success depends on your success.

What you will do:

Server and Infrastructure Administration

• Maintain and monitor backup and disaster recovery routines and controls related to SOX.
• Perform first line support for servers and applications.
• Performs user account maintenance and operational tasks.
• Create and maintain documentation on systems and processes.

PC Support

• Setup, install and troubleshoot new PC’s and laptops.
• Troubleshoot PC and application issues.
• Perform software and hardware installation and configuration and make recommendations for improvements.
• Insure all devices have the necessary security software installed.
• Enforce IT security according to company policies and procedures.

User Support

• Answer Help Desk calls and emails and respond to user problems.
• Create an incident report for each call and ensure resolution is logged into help desk ticket database.
• Provide first line applications support to users.
• Provide after hours support – on call rotation.

What you will need:

• Less than 4 years of previous PC and system support experience required.
• Associate’s degree in information systems field required.
• Basic networking and server administration skills required.
• Intermediate skills in application troubleshooting and PC hardware/software support.
• Strong verbal and written communication skills and ability to effectively communicate with all levels of employees.
• Ability to participate in a rotating on-call schedule for after hours support, including nights and weekends
• Primarily office environment; personal protective equipment required in mill areas.
• Long periods of sitting and viewing a computer monitor.

Total Reward Details

We’re committed to providing an exceptional workplace experience, including a comprehensive total reward package. The base salary range for the position is $40,000 - $60,000 and is eligible for overtime. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s job-related knowledge, skills, education, and experience among other factors. Benefits are generally available after 30 days and include medical, dental, vision, life, disability coverage, employee assistance program, and a 401k plan. Starting paid time off includes 3 weeks of vacation, 5 personal days, and 9 company holidays per full year.

Clearwater Paper does not offer sponsorship for employment-based visa status (including, but not limited to, H-1B visa status and other employment-based nonimmigrant visas) for this position. Accordingly, all applicants must be currently authorized to work in the United States on a full-time basis and will not require Clearwater Paper's sponsorship to continue to work legally in the United States.

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Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)