Industrial company seeking Tool Dept Manager for its Retail Division.
The Company sells and repairs a variety of brand name tools, including Milwaukee,
DeWalt, and many more. Seeking Manager to coordinate and execute daily activities
including but not limited to – C/S, transactions, repair intake and diagnosing, oversee
store, and vendor coordination.
Duties –
Quoting, Order Processing, Updating Pricing, On-Site Transactions, Return/Exchange
Management, Warranty Tracking, Ordering/Receiving Inventory
- Participate in vendor meetings, trainings, and events.
- Assist in creating promotional materials.
- Maintain product literature.
- Support, encourage, and guide team members.
- Help on board new team members.
- Organize and maintain the cleanliness of the store.
- Report issues to upper management in a timely manner
- Monitor for SHRINK
Requirements –
- Past retail experience, preferably with prior management role (min 2 years’ experience)
- Knowledge and interest in various types of tools, accessories, and power tools
- Understanding of basis mechanical terminology
- Ability to learn and master operating systems.
- Strong computer skills are a must.
- Effective communication and leadership skills
- Solid math skills for reviewing and understanding pricing.
- High level of attention to detail, information retention, and ability to follow up.
- Willingness to support repair techs and provide customers with outstanding service.
- Positive attitude and proactive approach to tasks and problem solving
Full-Time, Onsite Only, Monday – Friday 8am-5pm
Job Types: Full-time, Contract
Pay: $24.00 - $30.00 per hour
Shift:
- Day shift
Weekly day range:
- Monday to Friday
Ability to commute/relocate:
- Haverhill, MA 01835: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Customer service: 3 years (Required)
- Retail Management: 1 year (Required)
Work Location: In person
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