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The Total Absence Management (TAM) Consultant is responsible for managing medical accommodation cases for UnitedHealth Group (UHG) employees. The TAM Consultant will provide day to day support to employees, managers, and HCPs on a variety of employee relations, absence management and accommodation issues. This role will be responsible to manage a large case volume, meet all service level agreements (SLAs) and follow appropriate documented procedures in the case management system to ensure legal compliance. Apply independent judgment to individual cases and ensure compliance with state, federal and local laws to include FMLA, FLSA, the ADA and ADAAA.

*All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy.

Primary Responsibilities:

• Manages cases related to the interactive ADA process for both stay at work and return to work accommodations
• Collaborate with disability vendors on the cases, to effectively manage return to work for employees returning from a leave of absence, who have medical restrictions and/or accommodation needs
• Consult and coordinate with managers and departments to implement job modifications/accommodations; evaluate the need for assistive equipment or modifications to the work environment, and ensure reasonable accommodations are effectively implemented at the worksite
• Manage cases related to Leaves, Disability, Employee Relations, Payroll, and employee complaints, etc.
• Partner with Employee Relations and Total Absence Management team to achieve effective and consistent case management
• Ensure required forms and documentation are complete, accurate and within deadlines and the case management tool is documented correctly
• Participates in and supports Total Absence Management initiatives and special projects
• Follow appropriate escalation guidelines, escalate One Breaths, and ensure notification to appropriate levels within the organization is timely
• Performs other duties and as required
  

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• BS or BA degree
• 3+ years of experience in one or all of the following: leave, disability, accommodations, vocational Rehabilitation or occupational therapy
• Knowledge of ADA, FMLA, FLSA guidelines and other federal and state related disability and leave laws
• Solid knowledge of MS Office suite, i.e., Outlook, Excel, Word, PowerPoint, etc.
• Full COVID-19 vaccination is an essential job function of this role. Candidates located in states that mandate COVID-19 booster doses must also comply with those state requirements. UnitedHealth Group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination, and boosters when applicable, prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation
  

Preferred Qualifications:

• Solid consultation, influencing, and communication skills
• Ability to work in a team environment
• Detailed oriented with the ability to meet deadlines and commitments
• Demonstrated superior organizational skills . Ability to multi-task and manage multiple priorities in a large, complex, fast paced, corporate environment
• Solid initiative and assertiveness skills
• Solid analytical and decision-making skills
• Solid communication, time management, problem solving/resolution and interpersonal skills to interact with all levels of the organization
• Demonstrated solid organizational skills, ability to multi-task and manage multiple priorities
• Ability to work independently, meet deadlines and commitments
  

To protect the health and safety of our workforce, patients and communities we serve, UnitedHealth Group and its affiliate companies require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles and locations require full COVID-19 vaccination, including boosters, as an essential job function. UnitedHealth Group adheres to all federal, state and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employment.

Careers at UnitedHealth Group. We have modest goals: Improve the lives of others. Change the landscape of health care forever. Leave the world a better place than we found it. Such aspirations tend to attract a certain type of person. Talented. Compassionate. Driven. To these select few, we offer the global reach, resources and can-do culture of a Fortune 5 company. We provide an environment where you're empowered to be your best. We encourage you to take risks. And we offer a world of rewards and benefits for performance. We believe the most important is the opportunity to do your life's best work.(sm)

Colorado, Connecticut, Nevada, or New York City Residents Only: The salary range for Colorado residents is $66,100 to $118,300. The salary range for Connecticut/Nevada/New York City residents is $72,800 to $129,900. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives.

*All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.