Trainer I-III Job at InfoAge Solutions (IAS)
Position Description
- Minimum 3+ years' experience.
- Training end users in application and systems functionality.
- Responsible for business process analysis and documentation, and process improvements.
- Deliver NetSuite applications training to our user community via virtual and classroom training.
- Onboarding training and Skills Gap Analysis of internal staff.
- Build out comprehensive training modules based on employee lifecycle stages; content & delivery, assessment, follow up, planning and promotion.
- Ensure success of training delivery, interacting internally and with our various teams to confirm requirements and content is up to date, delivery logistics, knowledge transfer, and follow-up.
- Collaborate with Business and technology teams (finance/accounting, Product Management, Product Marketing, Engineering, Business Development, Professional Services, and Support) to identify success standards and incorporate new NetSuite product features into the lifecycle training offerings for each unique audience.
- Contribute subject matter expertise to the design and development of systems/application training material and content, learning paths, training assessments, and delivery options.
- Develop training strategy and training success metrics.
- Develop and maintains IAS process functionality, Standard operating procedure documentation and training guides.
- Responsible for day-to-day support, configurations, customization, testing and training of NetSuite Applications.
- Candidates must have previous experience producing and delivering training materials for technology systems.
- Knowledge in usage of finance/accounting systems and applications would be beneficial.
- Delivers informative, well-organized presentations using web-based training delivery technology to technical and non-technical audiences.
- Demonstrates ability to be flexible, transparent and team oriented in a fast-growing environment.
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