TRANSPORTATION COORDINATOR – COUNCIL ON AGING (COA)

Statement of Duties

The Transportation Coordinator for the Senior Center and Council on Aging fields frequent calls and communicates with residents of Scituate 60 and over, disabled clients who are eligible for transportation services and/or family members. The Transportation Coordinator schedules rides in advance for local trips on one of our COA vans as well as for out-of-town Medical appointments using a third-party service. The Transportation Coordinator also assists in coordinating group trips for the Senior Center.

Supervision

The Transportation Coordinator reports to the COA Director and supervises the COA Drivers.

Duties

Coordination of all transportation service for the Scituate Council on Aging, which includes:

Taking calls and coordinating requests for all local rides on COA vans;

Taking calls, scheduling and monitoring all Out of Town Medical rides;

Managing required training and compliance regulations for the van drivers;

Arranging driver schedules;

Monitoring drivers’ performance;

Coordinating service on the vans;

Evaluating rider ability to meet guidelines and administer policy, as needed;

Working with hospitals and other medical facilities to coordinate services, if necessary;

Registering of eligible riders;

Validate fuel and service expenses;

Produce monthly reports and information as requested or required;

Using features of My Senior Center for scheduling rides and riders;

Maintaining records of transportation usage and driver history;

Any other duty relating to transportation or as Director requires.

Recommended Minimum Qualifications

Bachelors’ Degree in human services, or other related field, three years’ experience working or the equivalent combination of education and work experience. Excellent organizational skills, the ability to assess and correct problems, a proven ability to communicate well, maintain daily schedules , coordinate activities, and evaluate procedures for effectiveness.

Proficiency in current computer hardware and software applications specifically in Microsoft Word, Excel and Publisher. Ability to maintain confidential information, keep complex records, and prepare correspondence on routine matters.. Must be able to operate a computer calculator, fax machine and copier and transition from one to another

Physical and Mental Requirements

Physical demands generally involve, talking or listening/hearing.. The position has normal vision requirements. Equipment used includes personal computers, office machines, telephone, facsimile and related office machines.

Job Type: Full-time

Pay: $23.65 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Retirement plan

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: One location

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