Starting at $17.00 per hour!

Are you looking for a career with Goodwill outside of the typical retail or warehouse setting that is fast-paced, dynamic, and a unique employee experience? Do you love to learn? Does the thought of handling pop culture objects, great-grandmother's dishes, vintage toys, and designer purses make you excited? Would you enjoy working in a green environmentally friendly workspace?

ShopGoodwill.com is the first ecommerce platform created, owned, and operated by a nonprofit organization. Today, more than 130 Goodwill organizations from around the United States and Canada list and auction unique items on the site, including art, antiques, collectibles, apparel, jewelry, electronics and more. Shopgoodwill.com provides an engaging online shopping destination to further Goodwill’s mission of helping people who are facing barriers to find jobs.

As a sustainable company, we give new life to donated items, from Louis Vuitton to Tiffany, supporting the circular economy. The eCommerce Quality Control position may function in various capacities within ClickGoodwill. This role demonstrates behaviors consistent with our Mission, Vision and Values, on behalf of Goodwill of Central & Southern Indiana.
Responsibilities

Evaluates all incoming merchandise for eCommerce auctions.

Critically analyzes merchandise; uses best practices to achieve maximum value for each donation in an eCommerce auction environment, including but not limited to grouping merchandise together.

Ability to meet production quota.

Maintains clean and orderly work area.

Other duties may be assigned.

Willing to cross train.

Follow safety procedures.

Attention to detail is a must.

Solid decision making skills.

Ability to stand for long periods of time.

Ability to lift up to 50 pounds.

Must be able to use a computer.

Ability to account for inventory.

Ability to read and write.

POSITION QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

High school diploma or GED

Must be at least 18 years of age

Military experience highly preferred

Able to work independently

Able to think critically, and make decisions quickly

Works well in a fast pace environment

Knowledge of antiques, collectibles, and memorabilia preferred

Knowledge of clothing labels, jewelry and designer products preferred

Internet navigation proficiency a must

Committed to continuous improvement

Results-oriented and driven to achieve goals and quota

Solid communication, both verbal and written a must

BENEFITS

Full-time employees may participate in a comprehensive benefits program that includes:

Continuing education and leadership development

Comprehensive health plan

Paid time off (PTO)

Life, dental and vision insurance

Short- and long-term disability plans

Nationally recognized preventive health and wellness program

Section 125 pretax health spending account, dependent care spending account and premiums

Mission and Values: click here

Goodwill of Central and Southern Indiana is an EEO Employer/Vet/DisabledStarting at $16.00 per hour!

Are you looking for a career with Goodwill outside of the typical retail or warehouse setting that is fast-paced, dynamic, and a unique employee experience? Do you love to learn? Does the thought of handling pop culture objects, great-grandmother's dishes, vintage toys, and designer purses make you excited? Would you enjoy working in a green environmentally friendly workspace?

ShopGoodwill.com is the first ecommerce platform created, owned, and operated by a nonprofit organization. Today, more than 130 Goodwill organizations from around the United States and Canada list and auction unique items on the site, including art, antiques, collectibles, apparel, jewelry, electronics and more. Shopgoodwill.com provides an engaging online shopping destination to further Goodwill’s mission of helping people who are facing barriers to find jobs.

The Online Merchandise Poster is responsible for ensuring items received from Goodwill retail sites are properly processed. The Online Merchandise Poster demonstrates behaviors consistent with our Mission, Vision and Values, on behalf of Goodwill of Central & Southern Indiana.

Hours of Operation

7 a.m. to 7 p.m. Monday through Friday and Saturday 7 a.m. to 3:30 p.m.

Working shifts available include: 7 a.m.-3:30 p.m., 8 a.m.-4:30 p.m. or 9 a.m.-5:30 p.m.

**May include occasional overtime work on Saturdays 7 a.m.-3:30 p.m.

Responsibilities

Post products on ClickGoodwill website, ensuring accuracy in product descriptions, grammar and spelling.

Must be proficient with a computer and Google programs.

Navigate the Internet to research products.

Ability to meet production quota.

Willing to cross-train.

Attention to detail is a must.

Ability to lift up to 50 pounds.

Follow all safety procedures.

POSITION QUALIFICATIONS

High school diploma

Must be at least 18 years of age

Military experience highly preferred

Able to work independently

Results-oriented and driven to achieve goals and quotas

Able to think critically, and make decisions quickly

Strong written communication skills, including proper spelling and grammar

Technically proficient with Google Drive, Google Hangout, Gmail, Microsoft Office products and Internet navigation

Ability to type 50 WPM

Knowledge of antiques, collectibles, jewelry, memorabilia, and artwork

Knowledge of clothing labels and designer products

Basic mathematics skills required

Knowledge of search engine optimization

Previous auction site sales experience desired. (i.e. eBay, Facebook, OfferUp, Etsy, Letgo, Shopify, etc.)

Technical writing background a plus

Ability to sit and stand for long periods of time.

BENEFITS

Full-time employees may participate in a comprehensive benefits program that includes:

Continuing education and leadership development

Comprehensive health plan

Paid time off (PTO)

Life, dental and vision insurance

Short- and long-term disability plans

Nationally recognized preventive health and wellness program

Section 125 pretax health spending account, dependent care spending account and premiumsStarting at $16.00 per hour!

Are you looking for a career with Goodwill outside of the typical retail or warehouse setting that is fast-paced, dynamic, and a unique employee experience? Do you love to learn? Does the thought of handling pop culture objects, great-grandmother's dishes, vintage toys, and designer purses make you excited? Would you enjoy working in a green environmentally friendly workspace?

ShopGoodwill.com is the first ecommerce platform created, owned, and operated by a nonprofit organization. Today, more than 130 Goodwill organizations from around the United States and Canada list and auction unique items on the site, including art, antiques, collectibles, apparel, jewelry, electronics and more. Shopgoodwill.com provides an engaging online shopping destination to further Goodwill’s mission of helping people who are facing barriers to find jobs.

The Online Merchandise Photographer is responsible for organizing product layout and executing digital images of the product that will go on the ClickGoodwill website. This role demonstrates behaviors consistent with our Mission, Vision and Values, on behalf of Goodwill of Central & Southern Indiana.
Hours of Operation

7 a.m. to 7 p.m. Monday through Friday and Saturday 7 a.m. to 3:30 p.m.

Working shifts available include: 7 a.m.-3:30 p.m., 8 a.m.-4:30 p.m. or 9 a.m.-5:30 p.m.

**May include occasional overtime work on Saturdays 7 a.m.-3:30 p.m.

Responsibilities

Prepare product for photo.

Effectively arrange product for photo.

Proficient with a digital camera.

Ability to take photographs with an iPhone.

Experience uploading images to Google Drive.

Measure, weigh, and describe product on form, which is digitally captured and added to Google Drive.

Ability to to meet production quota.

Willing to cross-train.

Attention to detail is a must.

Solid decision making skills

Ability to lift up to 50 pounds.

Follow all safety procedures.

Ability to sit and stand for long periods of time.

POSITION QUALIFICATIONS

High school diploma

Must be at least 18 years of age

Military experience highly preferred

Able to think critically and make decisions quickly

Works well in a fast-paced environment

Results-oriented and driven to achieve goals and quotas

Legible handwriting a MUST

Solid communication, both verbal and written a MUST

Ability to add images and documents to the Google Drive

Ability to compose picture through successful arrangement of merchandise

Committed to continuous improvement

BENEFITS

Full-time employees may participate in a comprehensive benefits program that includes:

Continuing education and leadership development

Comprehensive health plan

Paid time off (PTO)

Life, dental and vision insurance

Short- and long-term disability plans

Nationally recognized preventive health and wellness program

Section 125 pretax health spending account, dependent care spending account and premiums

To learn more about our Mission and Values, please click here.Starting at $16.00 per hour!

Are you looking for a career with Goodwill outside of the typical retail or warehouse setting that is fast-paced, dynamic, and a unique employee experience? Do you love to learn? Does the thought of handling pop culture objects, great-grandmother's dishes, vintage toys, and designer purses make you excited? Would you enjoy working in a green environmentally friendly workspace?

ShopGoodwill.com is the first ecommerce platform created, owned, and operated by a nonprofit organization. Today, more than 130 Goodwill organizations from around the United States and Canada list and auction unique items on the site, including art, antiques, collectibles, apparel, jewelry, electronics and more. Shopgoodwill.com provides an engaging online shopping destination to further Goodwill’s mission of helping people who are facing barriers to find jobs.

The eCommerce Material Handler is responsible for the movement of inventory within the eCommerce facility, with the main focus being incoming and outgoing material flow at the dock area. This role demonstrates behaviors consistent with our Mission, Vision and Values, on behalf of Goodwill of Central & Southern Indiana.

Hours of Operation

7 a.m. to 7 p.m. Monday through Friday and Saturday 7 a.m. to 3:30 p.m.

Working shifts available include: 7 a.m.-3:30 p.m. or 8 a.m.-4:30 p.m.

**May include occasional overtime work on Saturdays 7 a.m.-3:30 p.m.

Responsibilities

Loading/unloading trucks as needed

Breaking down skids and totes and placing into FIFO lanes and/or delivering to other locations such as the Cage

Maintaining clean and orderly dock area

Following all safety procedures

Using heavy equipment including pallet jack, electric pallet jack and double stacker

Completing daily checklists (e.g. pre-shift and post-shift checklists, checklists for each outgoing load, etc.) and on time

Assisting retail team when needs arise (e.g. loading eBooks/eMedia totes onto conveyor for scanners)

Assisting in Pack-Ship area when needed

POSITION QUALIFICATIONS

Must be at least 18 years of age

Ability to lift up to 50 lbs

Ability to bend, stand, stretch, grip and carry for long periods of time

Ability to read and write

Strong communication skills

Material Handler/Dock experience preferred

Willing to cross-train in other areas

Team player, solid work ethic and adherence to procedures and protocols

Good time management skills

Strong attention to detail and quality of work, including safety awareness

BENEFITS

Full-time employees may participate in a comprehensive benefits program that includes:

Continuing education and leadership development

Comprehensive health plan

Paid time off (PTO)

Life, dental and vision insurance

Short- and long-term disability plans

Nationally recognized preventive health and wellness program

Section 125 pretax health spending account, dependent care spending account and premiums

Mission and Values: click here

Goodwill of Central and Southern Indiana is an EEO Employer/Vet/DisabledStarting at $15.00 per hour!

Are you looking for a career with Goodwill outside of the typical retail or warehouse setting that is fast-paced, dynamic, and a unique employee experience? Do you love to learn? Does the thought of handling pop culture objects, great-grandmother's dishes, vintage toys, and designer purses make you excited? Would you enjoy working in a green environmentally friendly workspace?

ShopGoodwill.com is the first ecommerce platform created, owned, and operated by a nonprofit organization. Today, more than 130 Goodwill organizations from around the United States and Canada list and auction unique items on the site, including art, antiques, collectibles, apparel, jewelry, electronics and more. Shopgoodwill.com provides an engaging online shopping destination to further Goodwill’s mission of helping people who are facing barriers to find jobs.

Job Summary

The Retail Associate, eCommerce assists the management team in reaching the operational goals of the site by functioning in various capacities within the retail location. The titles of the various jobs the Retail Associate, eCommerce may be called upon to learn and work include: Picker, Packer and Shipping Clerk, eBook Scanner, eBook Picker, eBook Shipper, Material Handler, Jewelry Associate, or Customer Service Associate. The environment is production- and safety-focused. All positions have daily quotas to reach.

Hours of Operation: 7 AM-7 PM, Monday through Friday and Saturday, 7 AM-3:30 PM

Working shifts available include: 7 AM-3:30 PM, 8 AM-4:30 PM, or 9 AM-5:30 PM

**May include occasional overtime work on Saturdays, 7 AM-3:30 PM

Example Duties and Activities

Picker and eBook Picker:

Picks and fulfills customer orders and ensures accuracy by cross-referencing products with paper invoices.
Inspects each product’s condition and confirms with the description provided.

Packer, Shipping Clerk, and eBook Shipper:

Determines appropriate packaging for customer orders.
Prints out address labels and readies packages for shipment.

eBook Scanner:

Identifies quality merchandise by use of scanner gun.
Determines what books make it into inventory.

Material Handler:

Loads and unloads trucks.
Maintains clean and orderly work area
Assists retail team when needs arise.
Uses heavy equipment including pallet jack, electric pallet jack, and double stacker.

Jewelry Associates

Ensures all jewelry items received from the Goodwill retail sites are properly processed, photographed, posted, picked, and shipped.

Customer Service Associates

Generates and responds to all customer communications via Shopgoodwill.com tickets, emails, phone calls, or in-person.
Schedules pick-up appointments
Pre-picks and organizes customer orders.
Works with each department within the facility to resolve issues as they arise.

Required Competencies - for all Retail Associate, eCommerce roles:

Degree and Credential Requirements: NONE! We value candidates who can demonstrate capability and articulate how prior experiences will help them contribute. We believe in continuous learning and professional development.
Teamwork - Works well with others and makes valued contributions to the outputs of others in order to assist the team or project to achieve the required outputs.
Ethical - Adheres to procedures and protocol, including maintaining confidentiality in passwords, logging on and off procedures, and adherence to Goodwill’s values.
Attention to Detail - Attends to details and pursues quality in accomplishing tasks, including safety awareness.
Time Management - Manages one's own time and the time of others effectively.
Critical Thinking - Uses judgment and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
Technical Knowledge – Has familiarity with computers and relevant software including basic computer and Internet navigation skills.
Communication Skills - Articulates thoughts and expresses ideas effectively using oral, written, visual and non-verbal communication skills, as well as listening skills to comprehend customers' needs. Delivers information in person, in writing, and in a digital world.

Preferred Competencies - to be considered for specific roles

Customer Focus - Has the ability to see, comprehend and relate with customers in an impartial, unbiased yet effective and balanced manner; builds and maintains customer satisfaction with the products and services offered by the organization; provides excellent service to internal and external customers.
Industry Expertise - Has worked in an automated shipping environment and is knowledgeable of cold seal and/or hot seal machines
Jewelry Aptitude - Has the knowledge of popular jewelry styles and makes, identifies gold/silver, vintage, costume, and finish items.
Mathematical Aptitude - Develops and applies mathematical thinking in order to solve a range of problems in everyday situations.
Keyboard Dexterity - Types 50+ wpm accurately.
Photography Ability - Is familiar with a digital camera and able to take photos with an iPhone.

Other Requirements

Reasonable accommodations may be made to enable people with disabilities to perform essential job functions.

Physical Work - Is able to spend time in excess of 8 hours sitting, standing, walking, stooping, kneeling, and crouching. Uses hands to grasp, carry, feel, or touch products and machinery. Has the ability to move and lift 10-50 pounds. Can manage frequent exposure to moderate/loud noise and temperature variations.
Minimum of 18 years of age

Full-time employees may participate in a comprehensive benefits program that includes:

Continuing education and leadership development
Comprehensive health plan
Paid time off (PTO)
Life, dental and vision insurance
Nationally recognized preventive health and wellness program
Section 125 pretax health spending account, dependent care spending account and premiums

Goodwill of Central and Southern Indiana is an EEO Employer/Vet/Disabled

As a government contractor, Goodwill is subject to Executive Order 11246, the Rehabilitation Act of 1973 (Section 503), and the Vietnam Era Veterans Readjustment Act of 1974 (VEVRAA), all as amended, which require government contractors to ensure nondiscrimination in employment and to take affirmative action to employ and advance in employment qualified persons without regard to sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected veteran status, or any other characteristic protected by applicable law. As a government contractor, we are required to report certain data regarding our applicants and employees to the government. In accordance with these requirements, we invite you to voluntarily disclose your sex, race, national origin, disability, and protected veteran status by completing the forms on https://www.goodwillindy.org/careers/

Job Type: Full-time

Pay: From $17.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Day shift
• Evening shift
• Monday to Friday
• Weekend availability

Work Location: One location

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