THE COMPANY

COGIR Real Estate is a Canadian company founded in 1995 by Mr. Serge G. Duguay. Over the years, COGIR has become an expert in real estate repositioning creating plans and strategies to increase the value of the properties that it manages. COGIR Real Estate has approximately 3,500 employees who are passionate about real estate working day after day to provide the best service to its customers. COGIR manages more than 170 properties located in Quebec, Ontario and United States. COGIR manages more than 7 million square feet of real estate including residential, commercial, industrial and office. This includes more than 19,750 units of multifamily located in Quebec, Ontario and United States with a network of 52 senior living communities.

COGIR Management USA is a subsidiary of COGIR Real Estate which operates 17 senior living communities consisting of 2000 units and approximately 1000 employees in Washington and California. The 17 property portfolio is viewed as a launching pad for future growth both through acquisition and development over the next several years.

THE POSITION

The Vice President of Operations (Regional Director of Operations) for our Northern California portfolio will be a key direct report to the Executive Vice President of the US operating company and will be responsible for directing the overall daily operations of multiple senior living communities in an assigned geographic area to ensure the highest quality operation in accordance with Cogir Senior Living standards. This position proactively oversees the day to day, short and long-term organizational goals that support the company culture and overall business strategy. The RDO is responsible for driving comprehensive results including financial, survey compliance, customer and team member satisfaction achieved through stewardship and accountability based on defined business objectives.

RESPONSIBILITIES

• Partners with senior leadership to assess and improve the effectiveness of functional programs, initiatives and strategies that support the Cogir Senior Living’s culture, values, and business objectives.
• Develops collaborative relationships with cross functional business partners within the organization (clinical, finance, human resources, compliance, sales and marketing etc.) to evaluate the current state of operations and monitor progress to goals and objectives.
• Analyzes data, trends and KPI metrics to proactively provide insight, identify solutions, and develop best practices to be deployed broadly.
• Acts as liaison and fosters positive relationships between Community leadership and staff, residents, families, regulatory agencies and other external customers.
• Drives financial performance and ensures optimal revenue growth and profitability by establishing effective processes to manage and measure against budgets and goals for the assigned region.
• Oversees Community budgets and guides leadership in effectively achieving occupancy and financial revenue, operating expense, NOI and other related KPI goals.
• Ensures Community compliance with company policies and adherence to procedures through professional, respectful and productive visits including communication with staff and residents, record reviews and visual inspection of Community.
• Evaluates, develops and coaches Community leadership teams on the implementation of short-term and long-term plans and sustainment of programs, initiatives and strategies.
• Drives participation in all aspects of training, learning, and career development for all team members within the assigned region.
• Partners with Human Resources to ensure effective implementation and compliance in the following areas: recruiting, selection, hiring, labor and team member relations, compensation and benefit programs.
• Responsible for development and consulting with Community leadership with team member complaints, investigations, recommendations, and resolutions.
• Trains leadership in setting clear expectations, coaching for improved performance, performance evaluation, corrective action and employment termination. Partners with Human Resources as needed to review team member complaints and other personnel related issues. Oversees the execution of capital expenditure projects as undertaken by each Community, planning projects in accordance to approved guidelines and ensuring that the expenditures meet cost projections and completion timeframes. Practices self-development and maintains current knowledge of state and federal regulations. Ensures compliance in all Surveys conducted by licensing authorities.
• Frequent travel to communities in assigned region;3-4 days per primarily by car; periodic trips to conferences and to Montreal home office.
• Performs other duties as assigned.

CANDIDATE QUALIFICATIONS and EXPERIENCE

• Education: Bachelor’s degree in Business Administration, Healthcare Administration, or related Healthcare discipline – Graduate degree preferred.
• 7 to 10+ years of progressive management experience, 4 of which has been direct leadership of senior living communities.
• Multi-site, multi-state management experience preferred
• Current RCFE License
• Proven experience in leading teams to execute and achieve on the delivery of plans and objectives
• Strong knowledge of state and federal regulations relating to long term care
• Proven experience with managing multiple budgets and budget lines requiring detailed reporting and analysis
• Energetic, organized, creative and highly motivated person with ability to learn and work independently and collaboratively
• Strong work ethic and ability to support multiple projects in parallel and prioritize competing demands under the pressure of time-sensitive deadlines.
• Excellent interpersonal and verbal and written communication skills
• Proficiency with Microsoft Office Suite
• Yardi Voyager, EHR, and CRM experience preferred.
• Strength of character and flexible style to work successfully with a range of people, from staff to executives, and from property owners to outside investors. Has the personal presence to deal effectively with these constituencies.
• A true entrepreneurial spirit who has the commitment and wherewithal to collaboratively grow the Cogir Management USA platform.
• Highly-driven and motivated to join a team that offers a tremendous opportunity to grow personally and professionally

This Job Is Ideal for Someone Who Is:

• Dependable -- more reliable than spontaneous
• People-oriented -- enjoys interacting with people and working on group projects
• Adaptable/flexible -- enjoys doing work that requires frequent shifts in direction
• Detail-oriented -- would rather focus on the details of but can see the bigger picture
• Innovative -- prefers working in unconventional ways or on tasks that require creativity

Job Type: Full-time

Pay: From $150,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Supplemental pay types:

• Bonus pay

Ability to commute/relocate:

• Sacramento, CA: Reliably commute or planning to relocate before starting work (Required)

Willingness to travel:

• 25% (Preferred)

Work Location: One location

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