Voice Analyst/Admin - Parsippany, NJ Job at F2Onsite
Voice Analyst/Admin - Parsippany, NJ
4 Month Assignment
Our client has an immediate requirement for an Onsite Voice Analyst/Admin. This is a hands-on role supporting and managing Voice PBX and Video conferencing systems and equipment.
Job description below.
4 Month Assignment
Our client has an immediate requirement for an Onsite Voice Analyst/Admin. This is a hands-on role supporting and managing Voice PBX and Video conferencing systems and equipment.
Job description below.
- 8+ years of proven experience administering, supporting, managing Voice PBX and Video Conferencing systems.
- Experience with supporting Video Conferencing endpoints; Cisco and Logitech.
- Experience with Cisco Telepresence Management Server, Webex Control Hub, and Logitech Sync/Select.
- Experience with Microsoft Teams Room roll-out and management, O365, Azure, Teams Admin Center.
- Experience with VoIP, SIP, TDM, analog telecommunication methodologies.
- Experience with Avaya and third-party PBX systems (eg: Asterisk, freePBX, etc)
- Understanding of LAN/WAN/SD-WAN topologies and functionalities as it relates to a VoIP delivery model.
- Ability to recommend voice system improvements, including cost/benefit analysis, to meet changing business requirements.
- Experience in creating and maintaining detailed network documentation, schematics, flow-charts, network maps.
- Familiarity with Sharepoint and other documentation repositories.
- Hands-on experience working with contact center software and various cloud telephony vendors a plus.
- In addition to:
- Serve as a member of the team that assists with the design, engineering, implementation, and maintenance of client's Voice network infrastructure.
- Sharp troubleshooting faculties, deductive reasoning, and careful attention to detail.
- Independent and self-directed work ethic when participating in a collaborative environment.
- All candidates are encouraged to apply, but many positions require a strict drug and background check by our customers.
- F2OnSite supports and adheres to all state laws regarding background checks.
- “Except where prohibited by law, many employees and contractors of F2OnSite are required to obtain a Covid-19 vaccine, and new hires will be required to provide proof they have done so, or obtain an exemption or deferral based on a valid religious or medical reason, prior to beginning employment.”
- This position requires specific work hours to be adhered to. Typically the work hours are not flexible, so you must be able available to work during those hours.
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