2023 TPL FBO Manager Job at ADK Consulting & Executive Search
Overview:
The position is responsible for delivery of customer and Fixed Based Operator (FBO) services, to include direct management of the Temple Executive Air Center (TEAC), the FBO serving Temple-Draughon Miller Central Texas Regional Airport. This position includes oversight of all aspects of the FBO including customer relations, line operations, facility management, fuel sales, marketing, new business development, quality control, and environmental and safety compliance. Responsibilities:
Certificates, Licenses, Registrations:
A complete Job Description is linked in the Recruitment Brochure.
PLEASE NOTE: AFTER YOUR APPLICATION IS COMPLETE, YOU WILL RECEIVE AN IMPORTANT EMAIL FROM US. PLEASE CHECK YOUR INBOX AND YOUR JUNK/SPAM FOLDER, AND IF YOU HAVE NOT RECEIVED OUR EMAIL, PLEASE NOTIFY admin@adkexecutivesearch.com
Fixed Base Operator (FBO) Manager
Draughon-Miller Central Texas Regional Airport (TPL)
Draughon-Miller Central Texas Regional Airport (TPL)
City of Temple, TX
The position is responsible for delivery of customer and Fixed Based Operator (FBO) services, to include direct management of the Temple Executive Air Center (TEAC), the FBO serving Temple-Draughon Miller Central Texas Regional Airport. This position includes oversight of all aspects of the FBO including customer relations, line operations, facility management, fuel sales, marketing, new business development, quality control, and environmental and safety compliance.
Essential Duties and Responsibilities:
Note: The listed duties are illustrative only and are not intended to describe each and every function which may be performed in the job class. The omission of specific statements does not preclude management from assigning specific duties not listed herein if such duties are a logical assignment to the position.
- Effectively manage the FBO with an entrepreneurial mindset in accordance with the department policies and applicable State and Federal laws and regulations.
- Responsible for maintaining a customer service culture by ensuring all transient aircraft are met with courteous service, passengers and crews are assisted in a timely manner, fuel is provided in a safe and timely manner, and that outbound aircraft are assisted expediently and safely.
- Oversee the financial management of the FBO’s gross margins, capital expenditures, budgeting, forecasting and revenue/expense management.
- Provide overall direct supervision to customer service representatives and line service technicians, assisting in recruitment and the employee evaluation process.
- Understand the market and growth opportunities for the FBO and present marketing recommendations to the Airport Director for growing the business.
- Through working with other airports and city departments, be responsible for the upkeep and maintenance of the TEAC facilities and equipmen.t
- Manage the fuel system including daily inventory monitoring, ordering and delivery management, assessing levels of inventory and making recommendations when additional capacity is needed, and ensuring that the storage and refueling trucks are properly maintained to ensure reliable performance.
- Conduct ongoing competitive analysis to include fuel product offerings, selling points and discount programs.
- Create new opportunities by developing and maintaining positive relationships with customers.
- This job description is not designed to cover or contain a comprehensive listing of all activities, duties, or responsibilities required of the employee.
Knowledge, Skills and Abilities:
Note: The knowledge, skills, and abilities identified in this class specification represent those needed to perform the duties of this class. Additional knowledge, skills and abilities may be applicable for individual positions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Ability to behave ethically by demonstrating integrity, dependability and professional maturity; understanding ethical behavior and business practices and ensuring behavior aligns with the values of the organization.
- Exceptional interpersonal and communication skills to positively relate to customers and airport tenants, employees, regulatory agencies, members of the business community and general public.
- Knowledge of FAA, TSA, and State of Texas rules and regulations affecting airport operations.
- Ability to plan, organize, and supervise the work of others.
- Ability to communicate effectively in oral and written forms.
- Competencies of leadership, entrepreneurship, negotiation, influence, operations decision making and customer orientation.
Education and/or Experience:
- Bachelor’s degree from a four-year college or university with studies in aviation management or related field and four years of relevant experience, or an equivalent combination of education, experience and training.
Certificates, Licenses, Registrations:
- Must possess a valid Texas driver’s license and be able to pass an airport driver’s test.
- FAA pilot certification is desirable.
A complete Job Description is linked in the Recruitment Brochure.
PLEASE NOTE: AFTER YOUR APPLICATION IS COMPLETE, YOU WILL RECEIVE AN IMPORTANT EMAIL FROM US. PLEASE CHECK YOUR INBOX AND YOUR JUNK/SPAM FOLDER, AND IF YOU HAVE NOT RECEIVED OUR EMAIL, PLEASE NOTIFY admin@adkexecutivesearch.com
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