Position Summary: Support various team members by performing a wide range of clerical, secretarial and general office duties, including those of a confidential nature. Prioritize office activities and delegate work to student and/or casual employees. Respond to inquiries displaying a comprehensive knowledge of the departments activities, policies. and programs. Interact with the general public as NYU liaison and with University personnel, including those at the senior level, to resolve issues and problems. Customize and/or compose letters and emails on one's own initiative or in response to requests for information. Perform general word processing duties utilizing intermediate to advanced-level functions. Modify and/or create databases and complex spreadsheets. Monitor complex department budgets and/or grant requirements. Assist with all variety of clerical duties involved with running a Performing Arts venue and ticket resale business. Monitor the scheduling of rental clients and the timeline of contracts and financial correspondence with users of the venue. Qualifications: Required Education:
High School Diploma or equivalent

Preferred Education:
Bachelor's Degree

Required Experience:
3+ years office experience and experience providing a high level of customer service.

Preferred Experience:
2+ years office experience within a performing arts center and/or non-profit theater in New York City.

Required Skills, Knowledge and Abilities:
Proficiency with intermediate to advanced word processing and spreadsheet applications. Moderate to fast, accurate keyboarding. Good proofreading and writing skills.

Preferred Skills, Knowledge and Abilities:
Proficiency with intermediate to advanced Microsoft Office and EMS software. Knowledge of Mac and Windows operating systems, and ability to troubleshoot or request assistance on IT issues. Basic ability to update website text and some familiarity with Tessitura database for the purpose of fulfilling ticketing orders. Career ambition in arts administration or interest in the performing arts.
Additional Information: In compliance with NYC's Pay Transparency Act, the hourly rate for this position is USD $34.629. This rate is based on bargaining unit contracts. This pay range represents base pay only and excludes any additional items such as incentives, bonuses, clinical compensation, or other items.

NYU aims to be among the greenest urban campuses in the country and carbon neutral by 2040. Learn more at nyu.edu/nyugreen.

EOE/AA/Minorities/Females/Vet/Disabled/Sexual Orientation/Gender Identity

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