Aftermarket Sales / Customer Support Representative - Baton Rouge, LA

Welcome to Deep South Equipment, where our family has been the premier material handling equipment provider and one-stop shop for businesses for over 25 years. We’re proud to serve the unique needs of our customers in Louisiana, Mississippi, Oklahoma, and Texas, offering a broad selection of new and used equipment, parts, maintenance, operator training, and more. Our expert team takes the time to understand your business and help it succeed. We believe in exceptional customer service and look forward to welcoming you into our family.

Position Purpose:

Builds customer relationships by traveling to customer locations to perform follow-up activities on complete goods, parts, and service sales, address customer concerns, promote aftermarket sales, furnish technical support where applicable and collect profiling information in order to enhance the customer experience.

Responsibilities

• Markets parts and service sales such as extended warranties, maintenance plans, machine inspections, overhauls, standard job quotes, and special parts promotions
• Performs follow-up calls at customer locations on complete goods and major parts and service
• Addresses customer concerns and resolves problems effectively and satisfactorily
• Profiles customers machines, vehicles, and demographic information
• Participates in product presentations at customer clinics, pre-Expo Meetings, John Deere Days and meetings held outside the dealership
• Assists the Sales department with after sales calls to ensure equipment operates to the customer's satisfaction
• Provides limited technical support where applicable

Experience, Education, Skills And Knowledge

• 2+ years experience with involvement in activities such as service,parts, sales, training or other related work
• Ability to write and speak effectively to individuals and groups
• Ability to use standard desktop load applications such as Microsoft Office and internet functions
• High School Diploma or equivalent experience

Apply Today

Job Type: Full-time

Pay: $40,000.00 - $65,000.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: On the road

Please Note :
chrismaxcer.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, chrismaxcer.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.