About us

Frequently recognized as the most innovative and agent-friendly brokerage in the nation, Keller Williams is a gathering place for the industry's best real estate agents. Our Hoboken brokerage is one of the top real estate offices in Hudson County. With industry-leading real estate training and technology, competitive commission splits, and an experienced leadership and support team, our brokerage is a hot spot for agents looking to rapidly build and grow their real estate careers.

Who are we looking for?

Our Agent Concierge will be polished in their appearance. They are cheerful, upbeat, and highly sociable. They are service-oriented, adaptable, and natural problem solvers. They are comfortable working in fast-paced environments and can easily identify and prioritize their work and the needs of others. They are able to anticipate and quickly respond to issues with a high degree of professionalism and discretion. They are self-starters, take initiative, and are comfortable making decisions. They are reliable, organized, and detail oriented. They are learning based and possess a growth mindset.

What will you do?

You are the first point of contact and liaison between clients and agents, and between agents and our executive leadership team. You will provide white glove service surpassing clients’ expectations and ensuring everyone feels welcomed and valued. You will maintain a pristine front lobby and common areas, reorganizing and restocking as needed. You will support our executive leadership team in completing administrative tasks and projects. You will embody and exemplify our Keller Williams Culture and Philosophy.

Essential duties and responsibilities

· Engage with clients, agents, and leadership on a daily basis

· Greet everyone with warmth and sincerity

· Anticipate clients and agents needs and provide exceptional customer service

· Manage phones, emails, and intra-office communications

· Receive and distribute all mail and packages

· Facilitate agent/client key and check exchanges

· Ensure a pristine front lobby and common areas at all times

· Assist agents with weekend Open House preparations (eblast, signs, flyers)

· Maintain office inventory and place purchase orders

· Coordinate and confirm Vendor/Sponsor lunch orders

· Oversee the preparation and distribution of monthly training calendar

· Provide feedback to the leadership team on all matters affecting the productivity and operation of the office

Qualifications

· Real Estate Experience

· Real Estate Admin Experience

· Customer Service/Executive Assistant (2+ years)

· Superior Written and Verbal Communication Skills

· Strong Organizational Skills and Attention to Detail

· Service-Oriented Mindset

· Knowledge of Basic Office Equipment

· Skilled using Microsoft Office Suite, Google Suite, and other similar programs

· Undergraduate Degree from an Accredited University

Compensation

· Competitive Salary

· Monthly Health Insurance Reimbursement Stipend

· Monthly Parking/Commute Reimbursement Stipend

· Profit Sharing Eligibility

· Growth Opportunities

Job Type: Full-time

Pay: From $45,000.00 per year

Benefits:

• Health insurance
• Paid time off
• Referral program

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Hoboken, NJ 07030: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor's (Required)

Experience:

• Real Estate: 1 year (Required)
• Customer service: 2 years (Required)
• Administrative Assistant: 2 years (Required)

Work Location: In person

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