Company History:

All Aboard Storage is a family-owned and operated business founded in Volusia County. Since the company’s establishment in 1983, we have expanded to 29 locations throughout the counties of Volusia, Sumter, Orange, Seminole, and Flagler. Through dedication to our customers, we have been voted the No. 1 storage facility by the Daytona Beach News Journal’s Reader’s Choice Award for over 20 years! We are proud to add that we have also been voted one of the top ten employers to work for in the Daytona Beach News Journal for 2018, 2019, and 2020!

Job Description:

As a storage Co-Manager, you will be working as a team with the Property Manager to guarantee customer satisfaction, ensure impeccable property appearance, and exceed financial goals in order to promote company growth.

This position begins by training on-site at our Clermont location. Routinely, we have two employees stationed at each location—the Property Manager and the Co-Manager. Subsequently, this position requires the ability to work both individually and collaboratively. Whenever a position becomes available, our Co-Managers have the opportunity to be promoted as we predominately hire internally!

Employee Schedule:

Our hours of operation are Mondays through Saturdays from 9 AM to 4 PM and closed Sundays and major holidays; our Co-Managers and Property Managers alternate working every other Saturday. They also organize their preferred schedule among themselves every month.

Primary Responsibilities:

There are three main aspects of the Co-Manager position: salesmanship, property management, and customer service.

1. Salesmanship: Selling Space and Merchandise to Our Customers

• Physically taking customers to the units and showing it to them
• Informing customers on the features and benefits of storing with us as opposed to storing with a competitor
• Returning to the office with the customer to gather and save their information
• Following up with the potential tenant over the phone and/or email
• Renting storage units/parking spaces daily and completing the lease agreements with the tenants

2. Property Management: Maintaining an Impeccable Property Appearance

• Sweeping the hallways
• Cleaning the vacant units
• Cleaning the office and the bathrooms
• Pulling/spraying any weeds and spraying for pests
• Picking up any trash that may have been left on the property
• Identifying and properly removing any safety hazards on property
• Identifying any maintenance issues and reporting them to the supervisor in order to contact various maintenance vendors

3. Customer Service: Providing Exceptional Customer Service

• Assisting the Property Manager in day-to-day operations
• Answering phone calls and emails in a professional manner
• Taking payments over the phone or in person
• Helping customers with any questions or concerns they may have
• Following up with potential tenants interested in storage
• Performing collection calls for customers that have missed payments
• Operating our company software systems to manage current tenants

Benefits: (Full Time Only)

• $15.00 per hour
• Three days off per week
• Monthly bonus if the property you are working at meets or exceeds their revenue goals
• Annual raises
• Life Insurance (company pays 100% of premium)
• Health Insurance (company pays 50% of premium)
• Dental Insurance
• Vision Insurance
• 401 K (matching)
• Supplemental Insurance (Aflac)
• Tuition reimbursement (if the schooling is applicable to the job)
• Travel reimbursement (if traveling for company purposes on company time)

Qualifications:

• The candidate should value customer service and working as a team.
• The candidate should value the same qualities that our company does.
• The candidate should be outgoing and friendly to all customers and coworkers.
• The candidate should not be afraid to clean. Storage units can get messy!
• The candidate should have reliable transportation.
• The candidate should be comfortable performing heavy lifting.
• The candidate should be comfortable standing or sitting for long periods of time.
• The candidate should be comfortable with computers, phones, and computer software systems, and should be able to learn them quickly.
• The candidate should be searching for long-term employment with our company.

Job Type: Full-time

Pay: $15.00 per hour

Shift:

• Day shift

Weekly day range:

• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Clermont, FL: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

• Customer service: 1 year (Preferred)

Work Location: In person

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