If you're ready to be part of our legacy of hope and innovation, we encourage you to take the first step and explore our current job openings. Your best is waiting to be discovered.

Day - 08 Hour (United States of America)

The Stanford Medicine Technology and Digital Solutions team was formed to provide the Stanford Medicine community with the most innovative technology services as efficiently as possible. Led by Michael Pfeffer, CIO and Michael Halaas, Chief Operating Officer and Associate Dean in the School of Medicine, the unified organization brings together the best of the School of Medicine and Stanford Health Care IT to enable new opportunities for groundbreaking work and compassionate care. Together, the Technology and Digital Solutions team will work to break down historic organizational barriers to enable even greater collaboration across Stanford Medicine hospital and clinics, and the entire University.

This is a Stanford Health Care job.

A Brief Overview
The Assistant Manager is responsible for scheduling adequate staff and adjusting as needed to accommodate changing workloads and priorities. The Assistant Manager trains and evaluates staff, ensures their productivity and efficiency, and meets all regulatory compliance requirements. The Assistant Manager attends and facilitates meetings.

This position manages the lifecycle of assets from time of purchase to end-of-life or disposal of the assets. This includes planning, purchasing, tracking, monitoring, and recording software assets and hardware assets to ensure accurate physical and financial tracking and compliance with vendor contracts. This position works closely with Senior Leadership within the CTO organization and ITS.

Key responsibilities include the management of the core Infrastructure IT assets and processes, including management, and forecasting; communications; asset management; new technology introduction processes; change and outage management; and Infrastructure operational metrics.

Locations
Stanford Health Care

What you will do

• Adheres to the Biomedical Engineering Medical Equipment Management Plan.
• Ensure 100% completion of Preventative Maintenance work orders is met every month.
• Provide weekly, monthly, quarterly, and annual reports on work performance of responsible staff members.
• Regularly meets with Director, Manager, leadership councils, and staff.
• Reports problems and solutions to Biomedical Engineering leadership.
• Responsible for complete and meaningful AIMS database documentation.
• Responsible for Life-support and Critical equipment regulatory compliance issues.
• Schedules and maintains proper staffing levels.
• Ensures all medical equipment safety issues are properly handled.
• Serves as a liaison between Manufacturer/Vendor and equipment users.
• Trains and evaluates Biomedical Engineering staff.
• Manage asset lifecycle across the various IT Infrastructure service areas (e.g., network, desktop engineering, field services, data center operations), including budget, processes, and schedule.
• Develop and implement policies and procedures for tracking IT Infrastructure assets throughout their lifecycle.
• Manage vendor relationships, performance, and contract renewals to reduce overall IT expenses.
• Report and demonstrate the value of projects for IT Biomedical Engineering.
• Manage all communications for the IT Biomedical Engineering’s organization in order to ensure a consistent message is sent for both internal and external communications.
• Establish and maintain relationships with ITS department management, IT operations staff, and build process consistency within an infrastructure service area.
• Manage IT Biomedical Engineering process improvement projects, including improvements to existing lifecycle management processes and training for IT Biomedical Engineering staff on the use of new and Enhanced technologies.
• Participate and support Senior Leadership in the process for forecasting and ordering IT Biomedical Engineering hardware and software.
• Maintain and monitor inventory levels to minimum and maximum levels.
• Provide oversight and guidance to Biomedical Engineering Technicians and resources.
• Provide strategic advice and management of daily with operations.
• Provide risk and cost management assessments for the organization.
• Provide input and support to Senior Leadership on defining, managing and implementing IT Biomedical Engineering Policies, metrics, and best practices.
• Work with IT Services leaders as well as Clinical and Business leaders to help SHC meet its clinical and business needs.
• Work with service owners and technology experts to guide continuous improvements (using Lean and other process improvement techniques).
• Work effectively with clinical and non-clinical team members from all levels of the organization to achieve the stated objectives.
• Define, monitor and report on asset, financial and contract service metrics.

Education Qualifications

• Associate's degree in a work-related discipline/field from an accredited college or university

Experience Qualifications

• Five (5) year of progressively responsible and directly related work experience

Required Knowledge, Skills and Abilities

• Excellent communication, both verbal and written, and interpersonal skills
• Thrive in a team oriented and collaborative environment where continuous improvement is highly valued
• Organized and detail oriented. Ability to prioritize responsibilities and manage deadlines
• Ability to effectively interact with all internal and external stakeholders at all levels in the organization
• Strong task and time management skills, excellent oral and written communication skills, and strong technical expertise on all aspects of Biomedical, Medical Technology, Medical Device design, installation
• Experience managing third party service providers, understanding and enforcing contractual obligations, and managing both operational and financial aspects of a third party agreement
• Strong knowledge and experience with asset management
• Demonstrated ability to work across a broad range of technologies to understand complex solutions
• Demonstrated ability to effectively coordinate multiple priorities in a dynamic environment
• Ability to compose and present material to communicate difficult concepts and gain consensus
• Effective time management skills demonstrated by successful and timely completion of projects
• Ability to work both independently and in a team-oriented, collaborative environment
• Ability to coordinate project initiatives, meetings, and work activities across various workgroups to achieve specific goals and strategic direction
• Ability to provide leadership and influence others
• Knowledge of IT, clinical and hospital workflows
• Knowledge of and ability to stay abreast of industry technological advances
• Knowledge of and ability to learn information systems and applications
• Ability to demonstrate sound judgment and reasoning
• Strong analytical, problem-solving, planning, facilitation and communications skills
• Ability to collaborate cross-functionally and effectively at a department level
• Familiar with change, release, and outage management processes and tools
• Familiar with developing training plans
• Strong knowledge of creating technical documentation strategy
• Ability to strategize, plan and implement change
• Possess critical thinking and investigation skills
• Demonstrated ability to develop long-range business plans and strategies
• Outstanding ability in project delivery lifecycle and process management
• Ability to foster effective working relationships and build consensus
• Ability to demonstrate initiative, good judgment and effective decision-making; exhibit strong process improvement orientation, and have the ability to achieve results through other programs and individuals
• Ability to lead and communicate effectively at all levels of the organization
• Ability to plan strategically both long-term and short-term
• Ability to work effectively with and manage vendors
• Strong knowledge of IT contracting, negotiating, organization development/change management, strategic planning, action planning for successful performance

These principles apply to ALL employees:

SHC Commitment to Providing an Exceptional Patient & Family Experience

Stanford Health Care sets a high standard for delivering value and an exceptional experience for our patients and families. Candidates for employment and existing employees must adopt and execute C-I-CARE standards for all of patients, families and towards each other. C-I-CARE is the foundation of Stanford’s patient-experience and represents a framework for patient-centered interactions. Simply put, we do what it takes to enable and empower patients and families to focus on health, healing and recovery.

You will do this by executing against our three experience pillars, from the patient and family’s perspective:

• Know Me: Anticipate my needs and status to deliver effective care
• Show Me the Way: Guide and prompt my actions to arrive at better outcomes and better health
• Coordinate for Me: Own the complexity of my care through coordination

Equal Opportunity Employer Stanford Health Care (SHC) strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, SHC does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity and/or expression, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements.

Base Pay Scale: Generally starting at $57.42 - $76.09 per hour

The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training. This pay scale is not a promise of a particular wage.