Who We Are

theCoderSchool is the top Silicon Valley based after-school program for kids learning to code. Our individualized teaching methodology gets kids engaged, having fun, and learning at the same time. Our startup energy and vibe and customized project-based teaching is what sets us apart from the rest. With over 50 locations across the country and over 10,000 total students, we're ready to bring out the inner hacker in those young coders.

The future will be ever more dependent on technology so let's get our young generation ready. Learn to Code, Change the World. www.suwanee.thecoderschool.com

Job Summary

theCoderSchool is looking for an awesome Assistant Manager to help head up our Suwanee location! An Assistant Manager is responsible for everything that happens in the school. You will work with an awesome staff of Code Coaches and coordinators, meet incredible kids and parents, and see smiles coming in and going out the door.

This position rocks because you will:

• Mentor, grow, and hire an awesome staff of Code Coaches

• Meet and relate with parents - many of whom will be techies themselves, who work at some of the best companies and startups in the area

• Best of all, you'll help your community's next generation learn the skills they require in an increasingly technical world.

• Responsibilities

The bulk of the Assistant Manager's responsibilities revolve around managing parents, students, and the overall school operations. An Assistant Manager with a technical background may also be asked to teach lessons. All staff at the location (typically 10-15 part time employees) will report to the Assistant Manager. This is a part-time position which requires onsite management during our hours of operations (typically 3-8pm weekdays, and some weekend hours), and time at various other hours throughout the day for offsite work. The key areas of responsibility are:

• Day to Day Operations - Scheduling, Customer Service, Parent Management, Billing, and much more. This is often the bulk of an Assistant Manager's responsibilities.

• School Growth – Marketing, nurturing leads, scheduling trials, closing sales – in short, growing the school. While a marketing budget may be allotted, the Assistant Manager must also spend with an eye towards return on the investment.

• Staff Management – Hiring and firing, ensuring accountability, checking lesson quality (i.e., student satisfaction)

• School Vibe – Meeting parents, high fiving kids, starting a community within the school. Our schools are fun and energizing. Whether moving furniture around or holding ping-pong tournaments or decorating for Christmas, we look to the Assistant Manager to make sure the school is cool as can be.

• Special Events – Coordinating special events such as periodic Coder Fairs or Raspberry Pi nights, or other events, which may be held at various times.

• What Else? Everything else. If the bathroom needs cleaning or the lights need changing, get your gloves on! If it is part of the success of this school, we'll look to our Assistant Manager to drive and get it done (or get someone to get it done!)

• Experience Required

• Management. 2+ years managing retail, services, or other industries (product, service, or staff) is required. Customer facing experience is required.

• Experience with Kids. Kids experience, particularly teaching or tutoring experience is a big plus.

• Technology. Expertise with basic technology like Word, Google Docs, Mac/PC, is required. Knowledge of CRM, billing, scheduling, or other commercial software is a plus. Coding abilities are a plus but NOT required. This is a business and service management position that manages a technical staff.

• Skills Required

• Organization. The Assistant Manager must be extremely organized and diligent in working with parents, follow processes to a tee, and keep everything well-documented so that others can track the same items. Multi-tasking of many simultaneous tasks is a common job responsibility.

• Great Communicator. There will be plenty of chatting with parents, and of course patience is a virtue when it comes to kids! You will need to negotiate with unhappy parents from time to time. You must be GREAT at small talk, big talk - all talk!

• Leadership. The Assistant Manager needs to be a natural leader, able to manage staff, parents, and students in an effective way.

• Coding Knowledge. While we are running a coding school, this is not necessarily a technical position. A basic understanding of technology and coding is very helpful, but not required. However, you must be open to learning new concepts, and able to pick up enough about technology to successfully speak to it, and sell it.

Job Type: Part-time

Pay: $18.00 - $24.00 per hour

Shift:

• Day shift

Weekly day range:

• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Suwanee, GA 30024: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

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